- Report: #1154267
Complaint Review: MTN Matchmaking TRUSTED Business | Verified Safe™…businesses consumers can trust. Maureen Tara Nelson is a lifelong Nassau County resident who continuously strives to be Long Island’s #1 and most unique genuine and professional Matchmakers. MTN Matchmaking is a top-rated matchmaking service geared to quality successful singles seeking a committed relationship or marriage. Let MTN Matchmaking Inc. and it’s Professional and Compassionate staff find you the person you are looking for. - Melville New York
1 Updates & Rebuttals Read More About : MTN Matchmaking TRUSTED Business | Verified Safe™…businesses consumers can trust. Maureen Tara Nelson is a lifelong Nassau County resident who continuously strives to be Long Island’s #1 and most unique genuine and professional Matchmakers. MTN Matchmaking is a top-rated matchmaking service geared to quality successful singles seeking a committed relationship or marriage. Let MTN Matchmaking Inc. and it’s Professional and Compassionate staff find you the person you are looking for.
Reported By:
Customer -
Huntington, New York,
Submitted:
Updated:
-
Author Not Confirmed
Why?
MTN Matchmaking TRUSTED Business | Verified Safe™…businesses consumers can trust. Maureen Tara Nelson is a lifelong Nassau County resident who continuously strives to be Long Island’s #1 and most unique genuine and professional Matchmakers. MTN Matchmaking is a top-rated matchmaking service geared to quality successful singles seeking a committed relationship or marriage. Let MTN Matchmaking Inc. and it’s Professional and Compassionate staff find you the person you are looking for.
68 South Service Road Melville, 11747 New York, USA
Phone:
631-577-7940
Web:
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Maureen Tara Nelson Melville New York
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Ripoff Report Verified™ REVIEW
EDitor's UPDATE: Positive rating and recognition has been given to MTN Matchmaking for its full commitment to quality customer service.
Ripoff Report's discussions with MTN Matchmaking Inc. have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. MTN Matchmaking listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
The owner of MTN Matchmaking, Maureen Tara Nelson has been successfully matching singles since 2001. She has over 1000 success stories of which clients have gotten married, moved in with one another or became a committed relationship with each other and have taken themselves off the market. MTN Matchmaking is Long Island’s #1 Matchmaking Service and they work with 2000 of the finest singles on Long Island and Manhattan.
One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "MTN Matchmaking Inc. worked with me to make me happy and a more positive person. Thank you Maureen Tara Nelson.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Maureen Tara Nelson during an onsite inspection held by a third-party verification company with no biases towards MTN Matchmaking.
MTN Matchmaking is a matchmaking service that is dedicated to helping people find a healthy and lasting relationship. Maureen Tara Nelson stated the following about her company, "We have a very thorough screening process we are not for everyone. And I can’t accept everyone because if I did I would be like the other companies that have been out there that have all gone out of business for doing the wrong thing. My model is to do a criminal felony background check in every state on all of my clients. Then as the owner, they come to me and meet with me personally and I give them a free consultation because I need to make sure that I think I can help them. The screening process when I meet with them I make sure that everyone is a nice decent, quality, positive person, emotionally stable. I am an executive level certified matchmaker and there are only a few of us in the country."
Leads for MTN Matchmaking are primarily obtained through television appearances on NBC, CBS, HBO, and A&E. Additionally, they advertise through print, commercials, and social media. Ms. Nelson proceeded to explain the sales and services process for her clients, "What a client can expect is a free consultation where I go through the screening process with them. Then they come in and I have to get to know their personality to the point that I am matching them with 3 parts of compatibility. This is my own private method I do it by hand I don't do it by a computer algorithm. On the interview, they will know about the screening process and how I do the matching by 3 parts of compatibility. They also have homework to do before they come in they have to think about what their 5 best qualities are. Then they have to think of what the 5 must haves are for the man or woman. They are also asked to wear something nice because if they like the program I will take their photo. So, I meet with them for an hour but the longest interview I have had was 4 hours because sometimes. I do a tiny personality test at my home office. Everyone leaves here with a packet that goes over all the information of what we go over here. They get a welcome letter, they get a letter on what to expect as a client and the most important thing is a list of do’s and don't s in dating. Then once they tell me Yes I love the program then we go over the different program. I have 5 programs for them to choose from ranging in price from $995 up to a celebrity program as well. If a person is celebrity lives here on Long Island my prices are $6500 which may seem like a lot to a person who is an accountant let's say but they won't pay that unless they are a celebrity. And then I go into how it works. If a person is compatible in 3 ways as well as having the 5 must-haves they will get an email on Tuesday evenings with the person's photo and a little bio about them and their only job is to say yes or no."
CUSTOMER CARE & COMPLAINT RESOLUTION – MTN MATCHMAKING
MTN Matchmaking was asked to describe a situation where a client was not satisfied with the level of service they received. Ms. Nelson explained that there are no guarantees in the matchmaking world. She additionally stated, "I will always do my best I will match you appropriately and make sure they have your 5 must haves but there are things I do not have control over. I do not have control over if a woman or man say yes to each other. I don't have control over if you go out on a date with a man and you are very nasty to the wait staff. Those are on you and those are the ones that complain. I bring them back to the point of what it was like to date without Maureen? So with people, there are times that they come in and they are unhappy. If they tell me about it soon I can fix it but there are some people that they came in acting positively and they were not. I can’t help people like that. If they are patient, open-minded, and positive I can help them."
When asked to comment on complaints posted on Ripoff Report's website Ms. Nelson expressed that the comments made were false and didn't align with her business model. Ms. Nelson stated the follow to assure future and current clients, "I am an executive level certified matchmaker and there are only a few of us in the country and that is through the Institute of Matchmaking. Then they will see every year we win Dan’s papers which is primarily Suffolk county here on Long Island for best dating service. What they factor in is Match.com and every kind of dating service out there. These awards are people that vote in. I am up against Tinder and all those swipe apps. For Nassau and Suffolk county combined there is the biggest award for every business owner. I think there are 3000 categories of businesses. What they do is they pick the top 3 that people vote in for. Every year I have come in the top 3. We were just notified this year that we came in first place. We are super excited because that is huge! I have citations from controllers on long island...the politicians...the county clerks. They can't be bought off and these are people in the community that have said hey there is a matchmaker here on Long Island who goes above and beyond for her clients and has given me awards. I have an A+ rating with the BBB. I am also a certified wedding officiant."
MTN Matchmaking is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Ms. Nelson stated the following, "I am honored because I couldn’t love what I do more. I am very blessed with what I do and with your program, you are giving me a chance to speak from my heart about what I do for my clients. Those few in owning my business for 12 years is a great record in the scheme of things but it is still too many for me. I work hard to make my clients happy and successful because our clients are family to us. I think that you are going to be able to be my voice and say we know this person and she only have love in her heart. I know that every day I do everything that I can do for my clients. So I don't know of anything more I could do for my clients. I love what I do. I hope that I am honored that you have this so that you can help me spread that positivity.
MTN MATCHMAKING – STATEMENT FROM THE OFFICE MANAGER – GERRY FINLAN
" I have been working at MTN Matchmaking for 12 years as the manager of the Melville, Long Island Office and the owner, Maureen Tara Nelson, is devoted to making her clients successful. She works tirelessly to make sure her service is the best, has the best results and only accepts the best singles. Her life is her children, and her business. You will never find an owner of a Matchmaking Service work harder for her clients than Maureen.
STATED IMPROVEMENTS FROM MTN MATCHMAKING
MTN Matchmaking Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, MTN Matchmaking Inc. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with CEO Maureen Tara Nelson Ripoff Report is convinced that MTN Matchmaking Inc. is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that MTN Matchmaking meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
-------------------------------------------------------------------------------
EDitor's UPDATE: Positive rating and recognition has been given to MTN Matchmaking for its full commitment to quality customer service.
Ripoff Report's discussions with MTN Matchmaking Inc. have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. MTN Matchmaking listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
The owner of MTN Matchmaking, Maureen Tara Nelson has been successfully matching singles since 2001. She has over 1000 success stories of which clients have gotten married, moved in with one another or became a committed relationship with each other and have taken themselves off the market. MTN Matchmaking is Long Island’s #1 Matchmaking Service and they work with 2000 of the finest singles on Long Island and Manhattan.
One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "MTN Matchmaking Inc. worked with me to make me happy and a more positive person. Thank you Maureen Tara Nelson.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Maureen Tara Nelson during an onsite inspection held by a third-party verification company with no biases towards MTN Matchmaking.
MTN Matchmaking is a matchmaking service that is dedicated to helping people find a healthy and lasting relationship. Maureen Tara Nelson stated the following about her company, "We have a very thorough screening process we are not for everyone. And I can’t accept everyone because if I did I would be like the other companies that have been out there that have all gone out of business for doing the wrong thing. My model is to do a criminal felony background check in every state on all of my clients. Then as the owner, they come to me and meet with me personally and I give them a free consultation because I need to make sure that I think I can help them. The screening process when I meet with them I make sure that everyone is a nice decent, quality, positive person, emotionally stable. I am an executive level certified matchmaker and there are only a few of us in the country."
Leads for MTN Matchmaking are primarily obtained through television appearances on NBC, CBS, HBO, and A&E. Additionally, they advertise through print, commercials, and social media. Ms. Nelson proceeded to explain the sales and services process for her clients, "What a client can expect is a free consultation where I go through the screening process with them. Then they come in and I have to get to know their personality to the point that I am matching them with 3 parts of compatibility. This is my own private method I do it by hand I don't do it by a computer algorithm. On the interview, they will know about the screening process and how I do the matching by 3 parts of compatibility. They also have homework to do before they come in they have to think about what their 5 best qualities are. Then they have to think of what the 5 must haves are for the man or woman. They are also asked to wear something nice because if they like the program I will take their photo. So, I meet with them for an hour but the longest interview I have had was 4 hours because sometimes. I do a tiny personality test at my home office. Everyone leaves here with a packet that goes over all the information of what we go over here. They get a welcome letter, they get a letter on what to expect as a client and the most important thing is a list of do’s and don't s in dating. Then once they tell me Yes I love the program then we go over the different program. I have 5 programs for them to choose from ranging in price from $995 up to a celebrity program as well. If a person is celebrity lives here on Long Island my prices are $6500 which may seem like a lot to a person who is an accountant let's say but they won't pay that unless they are a celebrity. And then I go into how it works. If a person is compatible in 3 ways as well as having the 5 must-haves they will get an email on Tuesday evenings with the person's photo and a little bio about them and their only job is to say yes or no."
CUSTOMER CARE & COMPLAINT RESOLUTION – MTN MATCHMAKING
MTN Matchmaking was asked to describe a situation where a client was not satisfied with the level of service they received. Ms. Nelson explained that there are no guarantees in the matchmaking world. She additionally stated, "I will always do my best I will match you appropriately and make sure they have your 5 must haves but there are things I do not have control over. I do not have control over if a woman or man say yes to each other. I don't have control over if you go out on a date with a man and you are very nasty to the wait staff. Those are on you and those are the ones that complain. I bring them back to the point of what it was like to date without Maureen? So with people, there are times that they come in and they are unhappy. If they tell me about it soon I can fix it but there are some people that they came in acting positively and they were not. I can’t help people like that. If they are patient, open-minded, and positive I can help them."
When asked to comment on complaints posted on Ripoff Report's website Ms. Nelson expressed that the comments made were false and didn't align with her business model. Ms. Nelson stated the follow to assure future and current clients, "I am an executive level certified matchmaker and there are only a few of us in the country and that is through the Institute of Matchmaking. Then they will see every year we win Dan’s papers which is primarily Suffolk county here on Long Island for best dating service. What they factor in is Match.com and every kind of dating service out there. These awards are people that vote in. I am up against Tinder and all those swipe apps. For Nassau and Suffolk county combined there is the biggest award for every business owner. I think there are 3000 categories of businesses. What they do is they pick the top 3 that people vote in for. Every year I have come in the top 3. We were just notified this year that we came in first place. We are super excited because that is huge! I have citations from controllers on long island...the politicians...the county clerks. They can't be bought off and these are people in the community that have said hey there is a matchmaker here on Long Island who goes above and beyond for her clients and has given me awards. I have an A+ rating with the BBB. I am also a certified wedding officiant."
MTN Matchmaking is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Ms. Nelson stated the following, "I am honored because I couldn’t love what I do more. I am very blessed with what I do and with your program, you are giving me a chance to speak from my heart about what I do for my clients. Those few in owning my business for 12 years is a great record in the scheme of things but it is still too many for me. I work hard to make my clients happy and successful because our clients are family to us. I think that you are going to be able to be my voice and say we know this person and she only have love in her heart. I know that every day I do everything that I can do for my clients. So I don't know of anything more I could do for my clients. I love what I do. I hope that I am honored that you have this so that you can help me spread that positivity.
MTN MATCHMAKING – STATEMENT FROM THE OFFICE MANAGER – GERRY FINLAN
" I have been working at MTN Matchmaking for 12 years as the manager of the Melville, Long Island Office and the owner, Maureen Tara Nelson, is devoted to making her clients successful. She works tirelessly to make sure her service is the best, has the best results and only accepts the best singles. Her life is her children, and her business. You will never find an owner of a Matchmaking Service work harder for her clients than Maureen.
STATED IMPROVEMENTS FROM MTN MATCHMAKING
MTN Matchmaking Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, MTN Matchmaking Inc. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with CEO Maureen Tara Nelson Ripoff Report is convinced that MTN Matchmaking Inc. is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that MTN Matchmaking meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
-------------------------------------------------------------------------------
Maureen Tara Nelson Melville New York
I wish I had seen the other rip off reports before I went to her. I read reviews and they all looked good but...had I known the truth...
This is a total scam. You meet in her office and she's so charming and makes a lot of great sounding promises. You write her a check or hand over your credit card and.....say goodbye to your money.
They have the worst customer service, so don't expect that anyone is actually going to listen to your concerns or answer your questions. I paid extra money for Geri's services. She's supposed to help you discuss your concerns. The operative words being "supposed to". They are very condescending and they do not listen to anything you say and then try to turn it around on you. I saw, in another rip-off report, that she responded that one customer was angry because Maureen was working from home after her surgery. Now, I am totally sympathetic and wish her well in her recovery, but...nonsense. You run a business honey. You said the same thing to me. So, it's not you? It's us being unsympathetic towards you? If you're that busy then hire some people....maybe someone not in the family.
She takes a WEEK to go through e-mails (she gets SO many) and doesn't work on weekends. So, even if your match says "no" you won't know for a week. How rude. And inefficient. How many of you can let 500 e-mails pile up in your in-box and not work weekends? Or prioritize them? When she finally answers your e-mails her attitude is so condescending. She explains the "process" over and over. Yeah, I get it, now answer the question I asked.
During today's (final) conversation with Geri (don't even think Maureen will take your call. She won't.) she didn't listen to what I was saying, I got frustration at her attempts to turn it around on me and then....she hung up on me. Great way to handle a frustrated customer. I can't count how many times I said "that's not what I'm saying". UGH. Her response? "I can't talk to you" and then hung up. ?? I call back...she won't take my call. Nice. I'm an intelligent person. I know when you're playing games with me. It's just too bad that I wasn't smart enough to see through this scam from the start.
What angers me even more is that she took my daughter's money. My daughter was perfectly clear that any man needed to live in NYC. Maureen said that she had plenty of men who LIVE in NYC. In the meantime, she was sent men who lived everywhere but. And one said that he never even goes into the city. She said that one said he'd move into the city "for the right woman" but he said he had just purchased a house in NJ. One was sleeping on a friend's couch. Maureen makes a big deal about doing background checks. So it seems that, as long as you don't have a felony record, you can lie as much as you want and Maureen will set you up with him.
When you ask for your money back you're told that their lawyer won't allow it. I agree with someone here who said that we should start a class-action suit. I'm interested if you are. As is my daughter. In the meantime I'm going to see what MY lawyer says. I think the question might be - did she make a good attempt at delivering what she promised? NO.
Does Maureen think that all this publicity she's getting can't get turned around on her? My ex-husband and many of my friends work for a large local newspaper. A good friend is a reporter. I have plenty of time this summer to work on fighting her "good" publicity with some reality.
1 Updates & Rebuttals
Maureen
Bellmore,New York,
Response from my verbally abusive and unrealistic client stating this is a Total ripoff
#2REBUTTAL Owner of company
Tue, July 01, 2014
Dear Readers,
Please take a moment and read my response to a very disturbing situation from this client Joann. I am attaching her photo so you can see that I only had good intentions on helping her when she came in.
Typically I would have said that I did not think matchmaking would work for her, since she is 64, very overweight and unfortunately as she even told me, is "unattractive." I told her that day, there are no guarantees for matchmaking and that if she wanted to take the chance I would take her on as a client, since she was very nice that first day! She agreed that she knew there are no guarantees, she agreed that she knew there are no refunds in matchmaking a signed a legally binding agreement.
I took her on to be a client to be a very kind person and try to help her since she knew it would be difficult to meet someone. She admitted it was impossible for her to try and meet a man on her own in this world where unfortunately men are very visual. I made a exception for her and now she is saying these LIES about the program. That is very unprofessional. She signed up for the program which included dating coaching not from me, but from Gerry. Gerry is amazing and I receive compliments every day about her and how professional she is.
We first had a problem with Joann the first month of her program because she did not read the paperwork and when my assistant Suzanne, who is also wonderful was trying to explain it to her, she became verbally abusive to Suzanne. I told her at a later date, that she cannot treat the staff in such an unprofessional manner. For example, if she acts rude to our staff, we can't take the chance that she will be rude to a man on a date!
Then she called Gerry and was raising her voice and upset Gerry as well. Gerry tried to answer her question, and tried to explain that the phone call was not productive because would not listen to Gerry. Gerry told her if she did not stop raising her voice and being verbally abusive, that she would have to hang up the phone. Joann continued and then Gerry did have to hang up the phone. My receptionist that answers the phones told me that "a crazy lady called today and was rude and very disrespectful."
I emailed her and explained that everything that she was saying was not true! I work over 70 hours a week and work every weekend. Everything incorrect that she has said is laid out clearly in her paperwork. Clients know the official office hours are Monday through Friday 9-5, even though I am literally working and doing appointments, matchmaking, making dating coaching calls with clients that have me as their coach, and emailing all my clients. When I send out a match on a Friday evening, everyone knows they have until Wednesday to answer. I am a private, upscale matchmaking service that caters 99% of the time to attractive, successful, positive and very busy clients! They need to have until Wednesday to give their answers. Everyone also knows that if they do respond to a match over the weekend, I begin checking the emails on Monday morning when the office officially opens again. I have three full time professionals along with a receptionist and two temps working for me. I run a tight ship and am proud of my team.
I sent her a total of 5 men since she joined in February. It would have been more but she put herself on hold for two months. The first match she declined because she said he wasn't active enough and smart enough since she is a college professor. This man is in shape and has a masters degree. What she fails to realize is that just because you join a matchmaking service, especially when I took her on to be extra kind and try to help her, it doesn't mean that you will find the love of your life. I believe that there is a lid for every pot and that since she knew there were no guarantees, that I would just try my best for her. I am shocked, hurt, and completely amazed that she would write this terrible, inaccurate report on me.
I was pleased that the second man said yes to her but she complained that she didn't like the message he left her. I spoke to her directly about this situation, but there was no trying to reason with her. Had she gone out with either of these two men, she might have been able to be successful with my program already.
With 1200 clients, all the best of best singles in New York, I do my best with each one. I wish I could make every single client successful, but unfortunately I can't. But I do try! I also have over 1000 success stories/marriages, so if a client works the program and is realistic, I usually can make them successful.
Unfortunately this is a case of a woman who is being unrealistic in finding a man. I was doing my best for her until now reading this report, she has obviously lost her membership with me, which is also written in her contract. Please also note, the fact that she is not successful since only February, less the two months that she requested to be on hold, is also very unrealistic. She joined a two year program, and had she not written this mean spirited report filled with lies, she might have found someone here.
She came into this telling me she's been trying on her own for many, many years, with no success at all. I do not understand why she would expect instant results here! And to write this false report when I only tried to help her shows a lot about her character!
Lastly, I will not comment about her daughter because she is lovely and has never complained to us and is still using the process. She has accepted her next match once she returns from her vacation. I am sure I will be able to make her daughter successful!
Thank you all for listening. Matchmaking is my life and passion! I am blessed every day for all of my wonderful clients.
Maureen Tara Nelson
