Complaint Review: Multipy Inc. Joe Giglietti (Owner) - Viera Florida

I hired Joe and Multipy Inc on May 11, 2017 and is now October 18, 2017. Just a few days past the six month term and agreement that, " the merchant provided the terms and conditions of the cancellation/refund policy. The merchant will refund the deposit if you fail to achieve $39,0000 in Gross Commission income specifically as a result of business generated by Multiply's Inc services within six months of the effective date. We have no further recourse."

However, I had a family emergency that arise before my services were to go Live and I explain to the Joe the situation. He said he will refund my deposit within two weeks.

I was also charge on my credit card from FB on the ad Multiply Inc had initially created to capture leads. It was stated you will not pay for anything until you receive results. Yet I was charged for the ad campaign from FB still. If I had known sooner they will not bill the ad campaign separately and FB was going to debit my account, I would not had signed up to begin with.

That is deceptive advertising from them. Afterwards, they stopped the ad campaign since they had admin rights to my FB ad account, but never credit me back that charge. Nothing happened after one month and they cut communication with me about my refund of deposit. 

I contact my bank to dispute the transaction and they will investigate the claim in July 2017. On September 17, 2017, my bank reverse the deposit of $1560. The stated, "The merchant provided the terms and conditions of the cancellation/refund  policy. The merchant will refund the deposit if you fail to achieve $39,0000 in Gross Commission income specifically as a result of business generated by Multiply's Inc services within six months of the effective date. We have no further recourse."

This company but my family and I in financial burden when bills that were supposed to be on certain days were not. I was behind when my account went into the negatives since the debit of the refund. I had to borrow funds from my parents because of this. Then the following month in August, I had lost a buyer because of the hurricane and that put me in further financial hardship.

I would had been caught up with payments in September because now the company told my bank they are honoring the agreement terms. I do not recommend any Realtor or professional to use Joe and Multiply Inc. there services unless they want to experience unprofessional staff, deceptive adversting, and false claims.

They are ripping off thousand of people everyday because of this. I know they could have easily refund my deposit or anyones' else within dire situations and circumanstances that occur. Instead, they played it off as if they cared, but to only show they have no empathy towards other's emergencies situations.

 Multipy Inc. Joe Giglietti (Owner) Joe Giglietti Multipy Inc. Services GIGLIETTI, MELODY S I hired this company on May 11, 2017 to 1. Done-4-You Marketing Services to Services include consulting, building out Facebook ads, building out landing pages, email follow up,pixeling, voicemail broadcasts, and retargeting sequences. I paid the $1560 deposit for them to create the services. However after a week and before my services began on the ads, I had an emergency in the family that I had to cut some expenses to help pay for the cost. Immediately contact them to let them know that I need to cancel the services before it begins. They connected me with Joe and I let him know the situation. He said that within two weeks he will find a replacement to refund my deposit. I also tell them that I was charge on my credit card from their FB ad. My fb ad campaign was for $500 a month. However, they stated that you will not pay any fees until you receives results. I was lucky that my fb ad spending limit was set on low because if I will have known they were not going to bill my ads as a separate entity by them, but only have my credit card billed through facebook, I will not have signed up to begin with before my emergancy arise. After month, I have not received any calls or emails back from Joe or his staff that will find a replacement. I called my bank and have them start an investigation and despute my deposit by Mutlipy Inc. I submitted emails from Joe that he said he will find a replacement and I explained them the situation. As a result, the reverse it temporarily until investigation was completed. Now on September 17, 2017, my bank stated, "The merchant provided the terms and conditions of the cancellation/refund policy. The merchant will refund the deposit if you fail to achieve $39,0000 in Gross Commission income specifically as a result of business generated by Multiply's Inc services within six months of the effective date. We have no further recourse." After I already provided them the emails from Joe stating he will refund my deposti within the two weeks that he was supposed to find a replacement in May 2017. It is now October 18, 2017, pass the six months mark and if the Multipy Inc wants to tell my bank that are going by the agreement, then they have failed to reach the $39,000 in GCI within six months. Joe and Multipy Inc put me and my family in a financial burden when my bank reverse my refund putting my account in the negatives. I have bills that were not pay on time and I had to borrow money from my parents until my other deposit cleared that week. Worst of all, Havery hit my area and slowed down business and I lost a buyer from it. I am still behind on some payments that would have been settled if Joe and his Company had refunded me sooner and before my bank reverse the refund. I do not recommend any Realtor or any business professional to use his services. He is ripping people off! Viera Florida