- Report: #1236746
Complaint Review: Munson Marine - Fox Lake Illinois
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Author Not Confirmed
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Munson Marine
501 E Grand Ave Fox Lake, 60020 Illinois, USA
Phone:
847-587-4902
Web:
www.munsonmarine.com
Categories:
Business Rating:
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Munson Marine Bad customer service, owner kicked us out! Fox Lake Illinois
DO NOT BUY FROM THIS PLACE! They sold us a lemon boat. It has been a problem since we bought it. Steering went out and my family crashed into a sea wall right after they said nothing was wrong with it. Had to take it in 3 times before it was fixed. Then, for the past 1 1/2 years, we have been dealing with a problem with the motor. This time we didn't take it to Munson but to an authorized dealer who figured out the boat was built wrong. Munson blamed us for replacing the prop. Come to find out, the boat was built wrong and the engine was overheating for this reason. We brought it back to Munson since we had bought it from them and they said it would be ready by this weekend. We came in and was talking to them and the owner just kicked us out and threatened to call the cops! This is a shady business! Do NOT do business with them!
