- Report: #762056
Complaint Review: MVwatches - Internet
Reported By:
DCF -
Fort Worth, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MVwatches
Internet, United States of America
Phone:
Web:
MVwatches.org
Categories:
Business Rating:
(0)
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MVwatches Poor quality items, poor customer service, AVOID! Internet
On 04/03/11 I purchased a watch from MVwatches.org. The watch arrived with two obvious defects; proving a total lack of quality control. These defects included a hair under the watch's crystal face as well as a missing crystal stone from the face. I informed the seller who then requested photos of defects. Photos were sent and then the watch was shipped back at my own expense for replacement. Six weeks later I received what was suppose to be a replacement watch but instead received the same defective watch with an obvious and poor quality replacement stone in the place where the watch had been missing a stone originally. Additionally the hair under the watch's face was not removed. I contacted the seller again who then offered to have me return the watch a second time for repair; again at my expense. I declined and they offered a partial refund which I agreed to but was never delivered by the seller. BE ADVISED: This Company is selling worthless products and their customer service is all about stalling and fraud. Avoid at all costs!
