Dave
21108,#2Author of original report
Mon, January 27, 2003
Yep! I got a full refund. It took 3 phone calls (800-411-8104) before I got someone who cared. The first person, mentioned above, told me to call between 9 and 5, but then he processed my call by sending me $100 in gift certificates that can only be sent to Galleria. If yopu are a member. The second call put me in touch with someone who hung up the phone before speaking to me. Then John (ID# 4306) processed my refuund. He said it would take 7-10 days but it only took 4. I did find the source... It was that d**n "Better Pasta Pot" infomercial after all. (800-490-9393) I called them and complained. They said that I agreed to it. So I asked to speak to a manager and told him to play the original recording back to me. He couldn't recall the recording. So he apoligized for the problem. I will be watching my Statements a little closer for a while.