- Report: #863331
Complaint Review: My family mobile - Internet
Reported By:
Latosha -
Universal city, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
My family mobile
Internet, United States of America
Phone:
Web:
www.myfamilymobile.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
My family mobile Well im a employee of walmart an decided to change phone providers due to saving. Unfortunatly my husband phone broke and I decided turn off that additional line. Internet
To whom this may concern. I Latosha **** decided to change phone services due to savings. I am a employee of walmart and receives a discount for telephone serives thru my family mobile. Unfortunately I have multiple lines an deciced to turn one off. I place a call to myfamilymobile to proceed that process thinling it would save me money since that line wasnt put in use.
The representitive I spoke with informed me that I still would get charged for the line due to the cycle periods and what day I decided to turn off the line.i was ok with that. But what she did not inform me was I would be charged the full amount for that line not even including my discount. Now I wish someone can help me get a refund due to the misinformation that I received. Because if I had known I would have just keep the line since it is cheaper to due so. My contact info is (((redacted email))). I really wish this matter can be resolved because overall the services are very eell.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
The representitive I spoke with informed me that I still would get charged for the line due to the cycle periods and what day I decided to turn off the line.i was ok with that. But what she did not inform me was I would be charged the full amount for that line not even including my discount. Now I wish someone can help me get a refund due to the misinformation that I received. Because if I had known I would have just keep the line since it is cheaper to due so. My contact info is (((redacted email))). I really wish this matter can be resolved because overall the services are very eell.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
