- Report: #1002557
Complaint Review: my fee plan - internet Nevada
Reported By:
karen -
las vegas, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
my fee plan
internet, Nevada, United States of America
Phone:
855 395-6394
Web:
my fee plan
Categories:
Business Rating:
(0)
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my fee plan Donate $1.00 for service internet, Nevada
Iwent online to search for birth, death and marriage records of my family and my fee plan charged my credit card $1.00 and 19.95 when it was suppose to be a 1 dollar donation it turned into a $20.95 donation. I was willing to donate the dollar but did not want the 19.95 charge on my credit card. I tried calling the number my credit card company had for my fee plan but there was just a constant busy signal. My Fee Plan has ripped me off for 19.95 and i want my money back.
1 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
MyFeePlan.com Customer Service
#2REBUTTAL Owner of company
Tue, January 29, 2013
Dear karen,
I apologize for any inconveniences from the charges. I can offer you a full refund if you send your account information to [email protected]. With a few simple details I can reverse the charges and ensure your satisfaction.
I look forward to hearing from you.
Thanks,
Josh F.
Customer Service Manager
