- Report: #1016476
Complaint Review: My Fee Plan - Internet
Reported By:
Bonnie -
Maplewood, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
My Fee Plan
Internet, United States of America
Phone:
Web:
www.myfeeplan.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
My Fee Plan myfeeplan.com Car History Report Scam Internet
Back in September I ordered a auto history report for $1. Was billed $19.95 by "Carinfo1.com" on my September credit card statement, promptly called the phone number listed on statement to cancel and was assured no future charges would be billed. In October, I was again billed $19.95, this time by a company called "Myinfo1.com". Called again and was offered a refund and assured that card would not be billed again. On November statement, no refund and again a $19.95 charge to "Myinfobill.com". Called again to demand refund of previous charges by related sham companies and to cut off all future charges. On December statement, was again billed $19.95 by "Backgroundfee.com". Again called phone number on statement and demanded refund, was given same lame promise of refund and no future charges. What a surprise to see on my January statement yet another $19.95 charge for yet another scam company, "Myfeeplan.com". Will not be calling the company any more but instead calling credit card to cancel card and issue a new one and also will be making a complaint to NJ Attorney General, Department of Consumer Affairs, and also the U.S. Attorney for the District of New Jersey.
1 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
Refund - Myfeeplan.com
#2REBUTTAL Owner of company
Tue, February 19, 2013
Hi Bonnie,
We apologize for the inconvenience caused to you by these charges and the lack of satisfaction with our customer service department. We would like to make things right. To get a refund, kindly send an email to [email protected]. Our Customer Service Manager will get back to you as soon as possible in order to make things right.
Kind Regards,
Customer Support
