- Report: #167244
Complaint Review: Mydv.co.uk Jeremy Paradies - West Roxbury Massachusetts
Reported By:
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Portugal Cove, Newfoundland, New Foundland,
Submitted:
Updated:
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Author Confirmed
Why?
Mydv.co.uk Jeremy Paradies
97 Anderer Ln West Roxbury, 02132 Massachusetts, U.S.A.
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Mydv.co.uk ripoff, fraudulent billing, dishonest trading practices West Roxbury Massachusetts
I recently ordered on line a Sony PSP, through the mydv.co.uk website, I made a mkstake in the order an immediately sent e-mails to cancel it through the website and directly to the enquiries desk.
1) I sent 6 e-mails asking for the order # 18622 to be cancelled ( with no replies)
2) I chatted on-line chat facility on the website with Lisa on the 30th November ( I have not been able to do this since) , one day after placing the order on the 29th November , and was told that the order could not be cancelled as the order " had not appeared on her system' and that I would have to cancel the order the next day, this I did by e-mail through the website and directly
3) On Dec 1st, I sent e-mails through the website ( 6), and through the "contact us" section on the website, and to this date (6th December) I have had no replies.
4) On Dec 2nd I again sent e-mails through the website and directly, but again no reply
5) On Dec 5th, I sent e-mails through the website and directly to "[email protected]" , but again have received no reply
6) My credit card was debited for 348.43, whereas the amount on the invoice was 339.90 on Invoice # 18622, a discrepancy of 8.53, this was debitted on the 1st Dec 2005.
7) I have received no goods
Nicholas
Portugal Cove
Canada
1) I sent 6 e-mails asking for the order # 18622 to be cancelled ( with no replies)
2) I chatted on-line chat facility on the website with Lisa on the 30th November ( I have not been able to do this since) , one day after placing the order on the 29th November , and was told that the order could not be cancelled as the order " had not appeared on her system' and that I would have to cancel the order the next day, this I did by e-mail through the website and directly
3) On Dec 1st, I sent e-mails through the website ( 6), and through the "contact us" section on the website, and to this date (6th December) I have had no replies.
4) On Dec 2nd I again sent e-mails through the website and directly, but again no reply
5) On Dec 5th, I sent e-mails through the website and directly to "[email protected]" , but again have received no reply
6) My credit card was debited for 348.43, whereas the amount on the invoice was 339.90 on Invoice # 18622, a discrepancy of 8.53, this was debitted on the 1st Dec 2005.
7) I have received no goods
Nicholas
Portugal Cove
Canada
