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  • Report:  #645241

Complaint Review: mylife reunion - santa monica California

Reported By:
randy - san diego, California, United States of America
Submitted:
Updated:

mylife reunion
2118 wilshire box1008 santa monica, 90403-5784 California, United States of America
Phone:
1-888-704-1900
Web:
www.mylife.com
Categories:
Tell us has your experience with this business or person been good? What's this?
this unauthorized debit activity on my Chase Visa card not only ripped me off for $36.00, but also put my bank checking account in an overdrawn status resulting in an additional fee of $34.00. I am a disabled veteran living on a very modest pension, sufficient to pay my monthly bills and rent but not able to sustain any unauthorized debit activity !!!!!!


2 Updates & Rebuttals

Bman

Philadelphia,
Pennsylvania,
United States of America
Maybe This Might Be Something To Consider Doing?

#2Consumer Comment

Tue, October 12, 2010

File a report with this government agency:


http://www.ftc.gov/reports/index.htm





Mia

scottsdale,
Arizona,
USA
File a report with Chase.

#3Consumer Comment

Tue, October 12, 2010

To begin with, thank you for your service to our country.  It is appreciated.  


You do have recourse.  Call the phone number on the back of your debit card and report the unauthorized transaction.  Give them the amount that was unauthorized and the date.  Then have them close the debit card and order another one.  Once your card number has been compromised it can cause problems with your account in the future.  
Once the bank researches the claim, they will refund the money and any direct fees the fraud has caused.  

Please write down the full name of the person you have spoken to and get their phone number.  Also ask for the name of the person's direct supervisor  (first and last name.)  In this economy, someone who may be employed on Monday may not be working their on Wednesday so having the name of a supervisor will be invaluable.  

Before you get off the phone ask the banker to give you exact dates for you to expect your money to be credited back into your account.  Don't just assume the funds are there the next day and spend it.  This may take up to 72 hours.  

I found a charge to some company I never heard of on my card.  I did exactly what I outlined above and everything turned out fine.  I learned a valuable lesson: Do not use your debit card online.  Use a credit card. If you do not have a credit card then use the Paypal site. Paypal protects consumers.  

Good Luck!

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