- Report: #1182986
Complaint Review: MyPlay Direct - Internet
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MyPlay Direct
Internet, USA
Web:
http://www.myplay.com
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MyPlay Direct Unbelievable lack of common courtesy Internet
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Unsurprisingly, Sony persists in its reckless ways to address consumer issues.
I was not expecting warmth from them, nor was I expecting correct management of customer relationship. However, what I have experienced with Sony and its child company "MyPlay" (what an obnoxious name, by the way) went beyond any encounter I had with people who lacked any quality that defines a decent human being.
I ordered an autographed CD of Kurt Cobain for my dear old uncle living in a cabin in Iowa. Imagine my surprise when I received a completely automatised response from Sony saying that my CD would take 4.10^15 years to arrive, due to their lack of technology to revive ancient celebrities.
I was petrified.
My uncle died of knee cancer three days ago and I'm still convinced that my last gift to him would have been the object needed to strengthen a bond which had been weakened since the day I said his knees looked weird.
I told Sony about my personal situation and received a pitiful mail filled with fake compassion and absolutely no proposal of a complimentary CD autographed by Michael Jackson or Beethoven (which I was expecting since they are my top two favourite artists).
Never trust MyPlay again.
Signed: Mickey69
