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  • Report:  #1441569

Complaint Review: MYRIAD GENETIC LABORATORIES - SALT LAKE CITY Utah

Reported By:
PJ IN KY - La Grange, KY, United States
Submitted:
Updated:

MYRIAD GENETIC LABORATORIES
PO BOX 581558 SALT LAKE CITY, 84156-1556 Utah, United States
Phone:
844-697-4239
Web:
WWW.MYRAID.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

MY DOCTOR WAS TRYING TO FIND OUT WHY MY PSA WAS INCREASING AND HAD ME DO SEVERAL TESTS . SOME OF THESE I HAD THE YEAR BEFORE BUT HAD TO DO THEM AGAIN . THEY FILLED OUT THE FORM TO DO A GENETIC TEST WITH MYRIAD GENETIC LABORATORIES AND SENT A COUPLE VIALS OF BLOOD TO THEM . SEVERAL WEEKS LATER I SPOKE TO MY DOCTOR AND HE HAD THE RESULTS BACK FROM MYRIAD LABS THAT I HAD A DEFECTIVE GENE THAT INDICATED A LIKELY HOOD OF CANCER . THIS IS IN 2017 AND I HAD ALREADY HAD MY PROSTRATE REMOVED SINCE I HAD CANCER 2008 , HAD RADIATION IN 2010 FOR REOCCURRING CANCER , AND SHOTS TO LIMIT MY TESTERONE IN 2016 . I ASKED WHAT THEY COULD DO TO "FIX THE DEFECTIVE GENE " AND THEY SAID THEY COULD NOT DO ANYTHING !! WHAT IS THE PURPOSE OF THE TEST THAT COST OVER $13,000.00 IF NOTHING CAN BE DONE TO CORRECT IT ??? WHY DON'T THEY TELL YOU THE TEST IS USELESS BEFORE IT'S DONE ? I HAVE CONTACTED MYRIAD SEVERAL TIMES BY PHONE TO GET AN ITEMIZED COPY OF THE TEST AND THE RESULTS AND WAS TOLD I HAD TO CONTACT THE OFFICE TO GET THE FORM TO REQUEST THAT INFORMATION . I DID THAT , WAITED SEVERAL WEEKS FOR THE FORM , FILLED IT OUT AND SENT IT TO THEM ...NO REPLY YET , SENT ANOTHER COPY OF THE FORM AGAIN AND STILL NOTHING BUT A BILL . I ASKED MY DOCTOR IF HE KNEW HOW MUCH THE TEST COST AND HE SAID NO MORE THAN $3,000.00 AND HE WAS COMPLETELY SURPRISED TO HEAR THE BILL WAS OVER $13,000.00 . I FEEL THAT THIS IS A RIPOFF TO THE CONSUMERS AND INSURANCE COMPANIES . THERE , MYRIAD , EXPLANATION IS THAT YOU CAN LET YOUR FAMILY KNOW SO THEY CAN BE TESTED (RIPPED OFF) AS WELL . IF YOU HAVE CANCER YOU TELL YOUR FAMILY ASAP BECAUSE IT IS HEREDITARY AND THEY CAN BE TESTED BY CT SCAN OR BLOOD TEST INSTEAD OF SPENDING $13 GRAND FOR NOTHING . BEEN MAKING MONTHLY PAYMENTS . THINK ABOUT THIS BEFORE YOU HAVE THIS DONE BECAUSE WHY TAKE A TEST THAT THEY CANNOT DO ANYTHING TO CORRECT THE RESULTS SINCE THEY CANNOT REPAIR A DEFECTIVE GENE !



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