- Report: #45311
Complaint Review: NADN - Las Vegas Nevada
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Author Not Confirmed
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NADN
4330 S. Valley View Blvd Las Vegas, 89103 Nevada, U.S.A.
Phone:
702-889-8820
Web:
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NADN "MALLFORALL.COM" RIP-OFF Las Vegas Nevada
I too was ripped off by NADN. I never got my tax return review completed as promised and they got me on the 30 day trial. What they don't tell you is that there is NO REFUND after 30 days, not even a pro-rated one. I enrolled in the service on 12/9/02 and sent in my request for cancellation on 1/9/03. That was 31 days, not 30. My bad & I will deal with it.
What I can't deal with is the "Mallforall.com" website deal. I agreed (like an idiot) to let them draft $2995 out of my checking account for the website purchase. Which they did. I was supposed to receive all the contracts and have 72 hours to review them. I did review them when received & found out about the $10000 promissory note that goes with it & decided I didn't want to do the website.
I called to cancel and received a call back from Evie who said she would extend my review period to 2/7/03 so I could research the website deal further. I did this and called her back on 1/27-1/30 and left messages that she never returned. On January 28, I faxed in a written cancellation request on the website purchase.
I then called everyday after that to see if it was received (they never receive faxes) since I had a log from my fax machine showing the fax went thru. On January 30, I received a call from Melissa that the fax was received and that client resolution (those people who don't take incoming calls) would call me about the refund. I never heard from them.
I have called everyday since then & gotten Emma in customer service every time. She originally said it hadn't been 7 days, then 10 days, that they have to process the refund. Today she says she has sent a request about when the refund will be processed to client resolution & has gotten no response. She says she will send another request.
I am writing in hopes that I can get my $2995 back and that no one else will have to endure this torture. I guess the old saying is true, "if it sounds too good to be true, it probably is."
Misty
Whitsett, Texas
U.S.A.
What I can't deal with is the "Mallforall.com" website deal. I agreed (like an idiot) to let them draft $2995 out of my checking account for the website purchase. Which they did. I was supposed to receive all the contracts and have 72 hours to review them. I did review them when received & found out about the $10000 promissory note that goes with it & decided I didn't want to do the website.
I called to cancel and received a call back from Evie who said she would extend my review period to 2/7/03 so I could research the website deal further. I did this and called her back on 1/27-1/30 and left messages that she never returned. On January 28, I faxed in a written cancellation request on the website purchase.
I then called everyday after that to see if it was received (they never receive faxes) since I had a log from my fax machine showing the fax went thru. On January 30, I received a call from Melissa that the fax was received and that client resolution (those people who don't take incoming calls) would call me about the refund. I never heard from them.
I have called everyday since then & gotten Emma in customer service every time. She originally said it hadn't been 7 days, then 10 days, that they have to process the refund. Today she says she has sent a request about when the refund will be processed to client resolution & has gotten no response. She says she will send another request.
I am writing in hopes that I can get my $2995 back and that no one else will have to endure this torture. I guess the old saying is true, "if it sounds too good to be true, it probably is."
Misty
Whitsett, Texas
U.S.A.
3 Updates & Rebuttals
Marcia
Douglasville,Georgia,
U.S.A.
NADN MallForAll
#2Consumer Comment
Sat, February 15, 2003
Unfortunately, I fell for this scam hook,line, and sinker. I was promised an increased refund of over $5000.00 for the ADA credit. WRONG! I just did my taxes and I only get $950.00. Oryan Management just sent me a 1099 for$7980.00 which is the amount paid on my Promissory note, BUT this is income, so I have to claim it. When you have this type of business you have to attach a form 8826 which prevents you from efiling. Filing a paper claim (per IRS makes you more suceptible to audit). So, I am not going to to claim the ADA credit. I am out $1600.00 and with the additional income, my refund is less than last year. NADN also did not disclose that I was above the income level that this credit would be financially beneficial to me. I intend to report them to the FTC and Nevada Attorney General's office. It is surprising with all these complaints, an attorney has not contacted any of us re; a Class Action Lawsuit. You are correct, NO ONE returns your calls! And, if you have tax prep. questions, you are on hold FOREVER and then get disconnected. I tried today and held for 50 min. I got disgusted and hung up.
Marcia
Douglasville,Georgia,
U.S.A.
NADN MallForAll
#3Consumer Comment
Sat, February 15, 2003
Unfortunately, I fell for this scam hook,line, and sinker. I was promised an increased refund of over $5000.00 for the ADA credit. WRONG! I just did my taxes and I only get $950.00. Oryan Management just sent me a 1099 for$7980.00 which is the amount paid on my Promissory note, BUT this is income, so I have to claim it. When you have this type of business you have to attach a form 8826 which prevents you from efiling. Filing a paper claim (per IRS makes you more suceptible to audit). So, I am not going to to claim the ADA credit. I am out $1600.00 and with the additional income, my refund is less than last year. NADN also did not disclose that I was above the income level that this credit would be financially beneficial to me. I intend to report them to the FTC and Nevada Attorney General's office. It is surprising with all these complaints, an attorney has not contacted any of us re; a Class Action Lawsuit. You are correct, NO ONE returns your calls! And, if you have tax prep. questions, you are on hold FOREVER and then get disconnected. I tried today and held for 50 min. I got disgusted and hung up.
Marcia
Douglasville,Georgia,
U.S.A.
NADN MallForAll
#4Consumer Comment
Sat, February 15, 2003
Unfortunately, I fell for this scam hook,line, and sinker. I was promised an increased refund of over $5000.00 for the ADA credit. WRONG! I just did my taxes and I only get $950.00. Oryan Management just sent me a 1099 for$7980.00 which is the amount paid on my Promissory note, BUT this is income, so I have to claim it. When you have this type of business you have to attach a form 8826 which prevents you from efiling. Filing a paper claim (per IRS makes you more suceptible to audit). So, I am not going to to claim the ADA credit. I am out $1600.00 and with the additional income, my refund is less than last year. NADN also did not disclose that I was above the income level that this credit would be financially beneficial to me. I intend to report them to the FTC and Nevada Attorney General's office. It is surprising with all these complaints, an attorney has not contacted any of us re; a Class Action Lawsuit. You are correct, NO ONE returns your calls! And, if you have tax prep. questions, you are on hold FOREVER and then get disconnected. I tried today and held for 50 min. I got disgusted and hung up.
