- Report: #1329227
Reported By:
bait and switch lemon -
Massachusetts, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Phone:
603-595-1700
Web:
www.audinashua.com
Categories:
Business Rating:
(0)
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Audi of Nashua New England Performance Cars, LLC Purchased a new Q3 in March 2016, major issue in June, second major issue in September, left me out to dry. Nashua New Hampshire
I purchased my new 2016 Q3 end of March 2016. Went on a 2 week vacation end of May, returned to vehicle not starting. Vehicle got towed to dealer where I purchased it. 10 days later vehicle was returned with a control panel replaced and an assurance it would not happen again. Went on 2 week vacation again end of August, returned to car again getting towed to dealer where I purchased it. Picked up vehicle again with relay replaced and an assurance car was in great health. Drove the car home with clearly noticeble vibration thru-out. Dealer refused to give me new vehicle, offered to add a 45,000 mile warranty for $1,800. I purchased a new vehicle not a car needing repairs for the next 45,000.
I placed a complaint to Audi with the second tow/repair issue, but Audi refused to help me. I just can't believe Audi is building such unreliable vehicles and then not standing behind them. I had to rent a car for 4 days, Audi would not reinburse me for expense. My car still vibrates.........
I was so frustrated, I pulled out file containing my vehicles information and discovered the following: The Dealer Stock Status Inventory sheet and copy of vehicle invoice had a different VIN then my Title. Total shock!
Then I looked at the Motor Vehicle Purchase Contract and discovered someone had forged my signature. Unbelievable!
The dealer had switched vehicles on me without my permission. I'm pretty sure this is illegal.
I lost count on how many wrongs have occured. Both dealer and Audi failed misurably. Im so mad.
