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  • Report:  #1381197

Complaint Review: National detail pros - Nationwide

Reported By:
Gary - High point, North Carolina, USA
Submitted:
Updated:

National detail pros
Nationwide, USA
Phone:
800-601-0626
Web:
www.nationaldetailpros.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I hired this group out of Utah which is nation wide.they collect the money and then contract the work out to each state to who ever shows up.i paid for exotic service on both my car and truck which is a complete detail including cleaning my engines,shampoo seats,floor carpet and headliner,vacuum ,clean floor mats q tip clean interior,all door jams,trunk and hood jams,detail wheels,wash and hard wax vehicles,buff and take out up to 4 scratches out...1st crew came out had no buffers no shampooers and squirt wax to much cell phone talk..I called in to complain and the guy said he would make it wright.ok he came out 2nd trip had no shampooer but he did have a buffer still cheap squirt wax,,any way I informed corporate they will make it wright,no refunds.don't tell you that tho,so all I need are a shampooing inside of my truck carpet,seats,headliner and wax my wifes car with paste wax and we would call it even.but now they don't no you.that's not a good way to treat seniors..your better off to go to your local car wash and detailers..all I wants finish the vehicles pur our contract or a refund.



1 Updates & Rebuttals

NDP

Alabama,
USA
We want to make this right

#2UPDATE Employee

Sun, July 02, 2017

I am so sorry, I would love to get this taken care of for you. Please contact us about this on Monday and we will pull up your order. I do not know why a shampooer was not brought but will definitely look info it once we know what order is yours. 

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