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  • Report:  #1494651

Complaint Review: National Judgement Network - Las Vegas NV

Reported By:
Dusti - Richmond, Indiana, United States
Submitted:
Updated:

National Judgement Network
6101 West Flamingo Rd Suite 842 Las Vegas, 89103 NV, United States
Web:
https://nationaljudgment.net/
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Email Chain
PayPal Transaction Information to prove timeline

On 04/23/2020 I was doing research on collecting judgements and purchasing judgements and I came across the website "www.nationaljudgement.net". The website is very lucrative, and the benefits of purchasing a lifetime membership were great. 

When going to subscribe, their page stated  that after paying you would get "immediate access" to the members area. Specifically "Pay your membership fee online and receive immediate access to the members' area of the NJN website. Simply enter the email address to which your access instructions should be delivered and click the PayPal image beneath. Upon completion of your financial transaction access instructions will be immediately emailed to the address entered below."

I waited several hours after purchasing and never heard anything. I sent them an email and asked about getting access and I never got it. The next day, I opened a PayPal claim. Later that day (over 24 hours later) I got an email reply to the email sent the day before stating that the reason I never got the membership details was due to the fact that I opened a PayPal claim. I asked them how this was possible and they stated that they only got the information from PayPal earlier in the day, which isn't possible. They further sent an email later asking if they could refund me from "their personal PayPal" and I agreed and gave them my PayPal email (which they should have already, right?). 

Over 48 hours later, I still haven't gotten the refund. 

Something shady is going on here, and I'm not going to be a part of it. 



1 Updates & Rebuttals

Dusti

Richmond,
Indiana,
United States
Contacted and threatened By NJN CEO Steven Wirth

#2Author of original report

Fri, May 01, 2020

I received an email today after escalating the PayPal case after receving little to no response from NJN. They stopped emailing me back, they never responded to the PayPal case, and they have no other method of communication listed on their website. 

Here's Steven's email to me and my reply. Note that he is blaming me for PayPal's hold and chastising me for not knowing of any issues with his PayPal account, expecting that I "fully investigate". He further then threatens me with litigation for posting reviews about my experience. 

What a terrible way to run a company, especially when you're speaking to a customer who filed a claim after not hearing from you, and then you disappear while talking to the customer in the middle of the claim... 

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