- Report: #234590
Complaint Review: National Movers/ US National Movers - Chicago Illinois
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National Movers/ US National Movers
[email protected] Chicago, Illinois, U.S.A.
Phone:
866-673-9495
Web:
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National Movers/ US National Movers National Movers/ US National Movers is a Rip -off. Do Not Use this poor excuse for a moving company to move your furniture. They use rental trucks and do not even have their own tools. Also they took money off of my debit card without my authorization. Do Not use this company. I want to save you time and Money. Chicago Illinois
My mother is on a set income and was moving to Minnesota from Chicago. She called different companies and finally decided to go with National Movers/US National movers because she had spoken with a Ted Zolby who claimed to be a manager. She gave him detailed information of every thing she had in her small apartment and he told her that everything would cost $1300.00 and because she was on a set income that he would give her a $100.00 discount.
I also spoke with this Ted also and quoted the same thing to me. He said that they had their own truck and tools to take her bed apart. He told me that he would need $100.00 and a credit card to hold the availability. My mom sent him a check and I gave him my Debit card information. He said under no circumstances my card would be used. Well that was not the case.
On the day of the move which was 2/1/2007. His guys showed up with a Budget rental truck and did not have tools to take the beds apart. One of the guys said they lost their tools. My mother had to dig into boxes and search for tools they could use. They was suppose to come between 8Am and 10Am. They did not arrive until 1Pm and finished moving everything into the truck around 6Pm. They told my mother that they would arrive would deliver her items to her new address in Minnesota on 2/2/2007 around 9AM and 10AM. They called her around 1PM saying they will not arrive until 2/3/2007 around 8AM and 9AM.
On 2/3/2007 between 8AM and 9AM We did not see or hear from them. We called their cell number around 12Noon and the Driver Melvin stated that the truck had broke down and they were waiting for their truck to be repaired. They adventually called back and told my mother that they would be at her house in 10 min.
We met them at her new house and Melvin tells her that she owes him $3200.00 in cash and in a very nasty tone that if he doesn't get the cash now she will not get her furniture. My mom almost fainted because that was not what she was told and she did not have that kind of money. She only had $1100.00 in cash to give them because that's what they said her balance would be. She called this Ted Zolby and explained what was going on and his whole attitude changed. He said that's right you owe $3200.00 and you will not get your furniture if you don't pay him now.
My mother was choked up she could not even speak. I took the phone and talked with Ted and he yelled at me saying the same thing. He stated that he only took cash or a credit card and not any checks. I told him he accepted a check for the deposit but he continued to demand cash from us. He stated that he would then give her a $700.00 discount which leaves $2500.00. We told him that we could only give him another $1500.00 in cash and he said he would accept that.
Later that Day I found out that he Charged my Debit card for another $1000.00.
Warning to all Customers: Do not use National Movers/US national movers. You will be ripped off. This company is out of Illinois, I'm not sure about the city. I just put Chicago butI believe it is a suburb of Chicago
Latanjia
Burnsville, Minnesota
U.S.A.
I also spoke with this Ted also and quoted the same thing to me. He said that they had their own truck and tools to take her bed apart. He told me that he would need $100.00 and a credit card to hold the availability. My mom sent him a check and I gave him my Debit card information. He said under no circumstances my card would be used. Well that was not the case.
On the day of the move which was 2/1/2007. His guys showed up with a Budget rental truck and did not have tools to take the beds apart. One of the guys said they lost their tools. My mother had to dig into boxes and search for tools they could use. They was suppose to come between 8Am and 10Am. They did not arrive until 1Pm and finished moving everything into the truck around 6Pm. They told my mother that they would arrive would deliver her items to her new address in Minnesota on 2/2/2007 around 9AM and 10AM. They called her around 1PM saying they will not arrive until 2/3/2007 around 8AM and 9AM.
On 2/3/2007 between 8AM and 9AM We did not see or hear from them. We called their cell number around 12Noon and the Driver Melvin stated that the truck had broke down and they were waiting for their truck to be repaired. They adventually called back and told my mother that they would be at her house in 10 min.
We met them at her new house and Melvin tells her that she owes him $3200.00 in cash and in a very nasty tone that if he doesn't get the cash now she will not get her furniture. My mom almost fainted because that was not what she was told and she did not have that kind of money. She only had $1100.00 in cash to give them because that's what they said her balance would be. She called this Ted Zolby and explained what was going on and his whole attitude changed. He said that's right you owe $3200.00 and you will not get your furniture if you don't pay him now.
My mother was choked up she could not even speak. I took the phone and talked with Ted and he yelled at me saying the same thing. He stated that he only took cash or a credit card and not any checks. I told him he accepted a check for the deposit but he continued to demand cash from us. He stated that he would then give her a $700.00 discount which leaves $2500.00. We told him that we could only give him another $1500.00 in cash and he said he would accept that.
Later that Day I found out that he Charged my Debit card for another $1000.00.
Warning to all Customers: Do not use National Movers/US national movers. You will be ripped off. This company is out of Illinois, I'm not sure about the city. I just put Chicago butI believe it is a suburb of Chicago
Latanjia
Burnsville, Minnesota
U.S.A.
2 Updates & Rebuttals
Sharon
Alexandria,Virginia,
U.S.A.
Call DOT/FCMSA
#2Consumer Suggestion
Tue, February 06, 2007
Please call 1-888-DOT-SAFT to report this obvious hostage load. If you have not yet, talk to your bank about the $1000 charged to your debit card. You did not give authorization for that charge, meaning it's bank fraud.
Sharon
Alexandria,Virginia,
U.S.A.
Call DOT/FCMSA
#3Consumer Suggestion
Tue, February 06, 2007
Please call 1-888-DOT-SAFT to report this obvious hostage load. If you have not yet, talk to your bank about the $1000 charged to your debit card. You did not give authorization for that charge, meaning it's bank fraud.
