- Report: #310501
Complaint Review: National Platinum - Casper Wyoming
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Author Confirmed
Why?
National Platinum
123 West 1st St. #675 WY Casper, 82601 Wyoming, U.S.A.
Phone:
800-972-8094
Web:
N/A
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Platinum SrvcNational Platinum Debited 49.95 from my account without my permission Casper Wyoming
I was debited $49.95 from my checking account. And I did not authorize this transaction.
I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me.
I was debited a charge from my checking account. And I did not authorize this transaction.
I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me.
Renita Crable
Crimsonstar
Monessen, Pennsylvania
U.S.A.
I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me.
I was debited a charge from my checking account. And I did not authorize this transaction.
I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me.
Renita Crable
Crimsonstar
Monessen, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Crimsonstar
Monessen,Pennsylvania,
U.S.A.
Received refund from Platinum Srvcnational Platinum of unauthorized debit of $49.99
#2Author of original report
Fri, February 29, 2008
I filed an affidavidit with my bank and gave the details (which I also filed here) about the unauthorized debit of my checking account o $49.99. And on 2-22-2008 I received the return of the $49.99 back into my checking account.
