- Report: #1223732
Complaint Review: National Products Ltd -
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National Products Ltd
USA
Phone:
(323) 934-2234
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National Products Ltd Joe Hale - Refused to pay for services after agreeing to price and approving the work performed. Signal Hill California
Joe Hale enlisted my services to create a label which he will then have printed and will then have it affixed to the back of his Step Mats and Walk Off Mats which are sold via his web site and in his physical brick and mortar store. He accepted the price of $100 for a label and sent a sample label which he uses for other applications along with images of the products - nine (9) samples in all. He asked that I create the label in the same size.
Eventually after multiple revisions he gave final approval he added a second label to be made just like the first one which he gave 100% approval with a different image; same product line but differing in color. I then completed the second label and sent both to him.
I then sent him a PayPal invoice in the amount of $200 for both created and delivered labels. Since he has refused to respond to email or phone messages up until today in which I sent him the following email message:
Attn: Joe Hale
Joe, perhaps I should have researched you and your business before creating the labels. I see that you already have complaints about non-payment for work done by other designers. When you sell your mats I am sure you get paid. I expect the same from you. I did extensive work and you accepted the finished label as well as my fee of $100 per label; asking me to do a second label with another image which I also did. You now have both in your possession and I have yet to be paid. I have repeatedly tried to contact you via email and phone and you do not respond to either. Unless I receive payment by tomorrow through PayPal I have no other choice than to also file a complaint through the Rip-Off site as well as report you to your local Better Business Bureau.
Please respond promptly!
To which he responded simply "Eat your heart out "
2 Updates & Rebuttals
Joe Hale
Signal Hill,California,
USA
Bogas Report
#2REBUTTAL Owner of company
Thu, May 19, 2016
When I First Started I Sent Him A Moc Ul And All Of The Files He Told Me A Price And He Gave Me A Ruff Scetch I Said That It Was Ok After 7 Dais I Never Herd Back So I Went To Someone Else.
Joe Hale
Signal Hill,California,
USA
Art Work
#3REBUTTAL Owner of company
Thu, May 19, 2016
He Did The Art Work But Gave Me Flatned Files Whitch Means That The Printer Can Adjust The Art Work For Print So The Art Work Was Worthless Make Sure To Always To Get Working Files
