- Report: #309212
Complaint Review: National Small Business Alliance - Washington, District of Columbia
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Author Confirmed
Why?
National Small Business Alliance
1201 Pennsylvania Avenue NW, Suite 300 Washington,, 20004 District of Columbia, U.S.A.
Phone:
800-506-6722
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
National Small Business Alliance Will Not refund money, answer phone calls or respond to written request Washington, DC 20004 Washington, District of Columbia
I was contacted by a salesperson for NSBA - & agreed to sign up for their package. I was told I would Have 30 days to cancel after I received my membership package. I received the package, which I felt was not worth the membership fee. $1.00 was taken from my account on 11/09/07, then $149.95 was taken from my account on 11/19/07. Then $359.40 on 12/03/07. I cancelled my membership on 12/05/07 Cancel confirmation #6458044CCW120507. I was told since I had cancelled within the 30 day limit, I would receive a full refund by mail in 2-3 weeks. When i did not receive my refund I tried contacting the company at 1-800-506-6722 & have either received the message to call within normal business hours, which I was or was put on eternal hold, (which is just over 45 min. before they disconnect you) I went to thier website and tried sending my complaint through thier system- No reply, I cannot find a direct email. i have sent them a letter by registered mail, which they signed for on 1/23/08. No response, I contacted the BBB of Washington DC & have not received a response. I am frustrated over the whole idea that I have been ripped off - I would love my money back NOW! and I feel this fraudulent company should be shut down and prosecuted for being thieves & if possible HUGE Liars.
Nadia
Colville, Washington
U.S.A.
Nadia
Colville, Washington
U.S.A.
1 Updates & Rebuttals
Ken
North Bergen,New Jersey,
U.S.A.
Constructive Solution: Hire a collection agency!
#2Consumer Suggestion
Fri, March 28, 2008
I know it sounds a little crazy, but there is actually a collection agency that handles just such matters on a contingency basis. Give Mr. Boland a call at (877)416-3700 ext 354. He has helped me in the past with a very similar issue and I think you might get better results than what you have been getting. Mr. Boland works at Keystone Recovery Service and they have been in business since 1946. Very reputable firm. Good luck! Ken
