- Report: #1402032
Complaint Review: national support solutions - Lake Worth Florida
Reported By:
Steven -
panorama city, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
national support solutions
3850 Lake Worth Rd STE 2 Lake Worth, 33461-400 Florida, USA
Phone:
1 866 931-9239
Web:
https://www.nationalsupportsolutions.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
national support solutions fraudulent, dishonest, scam, thieves Lake Worth Florida
I signed National Support Solutions, a tech online company. They are to maintain your computer. I bought the lifetime subscription $250 plus Defender Pro again lifetime $750.
At first things were fine except they wouldn't give me the Auth. key for defender. I got hacked but without code I couldn't reinstall defender. I contacted Defender Pro they explain that I had purchased it from NSS.
Over the last 5 months they have not responded to multiple texts, emails or voice mails. The last 2 weeks before they went silent, I was called a liar & to stop calling. They were a company which would take control of your computer & do the work. the last time they worked on my computer a screen comes up, Tech is working. After 5 hours I take screen down and find the tech had closed session 4 hours ago, simply left screen up and did not complete the work.
I am disabled, live on fix income, had to borrow money to buy protection software. I am asking for a refund of $1000 or at least the $750 for Defender Pro which is no longer on my computer.
