- Report: #146090
Complaint Review: Nations Limo - Oceanside California
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Nations Limo
3529 Cannon Rd 2B PMB 408 Oceanside, 92056 California, U.S.A.
Phone:
866-454 6678
Web:
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Nations Limo bad Business, rude and a ripoff!!! Oceanside California
To anyone listening,
I am getting married this saturday, I have been planning this a year in advance, i work in the mental health field and go to grad school full time, so i wanted to make sure everything was planned due to high stresses at work and school. I researched over 20 limo places and settled on NATIONS LIMO. I am having my wedding and reception at the same place, so I only needed a limo to pick myself and 3 girls up from my parents house and transport them to the facility. I settled on NATIONS LIMO because all other places required a 3 hour limit and i only needed an hour. I don't make that much money in my field, so i was so happy to find this limo place. I booked it in Feb. 2005. I was qouted $ 147.84. I have 3 emails confirming this price. I also spoke to them several times since them to reconfirm and whatnot.
This week (June 14th) days before my wedding, I recieved a email stating they charged $342. 72! I called them right away to inquire about this and David the "manager" was so rude. He said, "well thats the price, take it or leave it" and i asked, why was i qouted this price several times and then charged a differant price?" and he said "i can't answer these questions, i don't know what to tell you, you have two choices, take it or leave it" so i said leave, void out the charge (which they did) I write this not for damages or anything, just to warn people out there... Beware Nations LIMO! They lie and don't honor what they say and then don't care when you inquire. This was my wedding day and while its not ruined, of course, its very upsetting. They should not be able to do this. Thank you for you time... Thanks kindly,
Christine
phillipsburg, New Jersey
U.S.A.
I am getting married this saturday, I have been planning this a year in advance, i work in the mental health field and go to grad school full time, so i wanted to make sure everything was planned due to high stresses at work and school. I researched over 20 limo places and settled on NATIONS LIMO. I am having my wedding and reception at the same place, so I only needed a limo to pick myself and 3 girls up from my parents house and transport them to the facility. I settled on NATIONS LIMO because all other places required a 3 hour limit and i only needed an hour. I don't make that much money in my field, so i was so happy to find this limo place. I booked it in Feb. 2005. I was qouted $ 147.84. I have 3 emails confirming this price. I also spoke to them several times since them to reconfirm and whatnot.
This week (June 14th) days before my wedding, I recieved a email stating they charged $342. 72! I called them right away to inquire about this and David the "manager" was so rude. He said, "well thats the price, take it or leave it" and i asked, why was i qouted this price several times and then charged a differant price?" and he said "i can't answer these questions, i don't know what to tell you, you have two choices, take it or leave it" so i said leave, void out the charge (which they did) I write this not for damages or anything, just to warn people out there... Beware Nations LIMO! They lie and don't honor what they say and then don't care when you inquire. This was my wedding day and while its not ruined, of course, its very upsetting. They should not be able to do this. Thank you for you time... Thanks kindly,
Christine
phillipsburg, New Jersey
U.S.A.
1 Updates & Rebuttals
David
Oceanside,California,
U.S.A.
Clients who cannot completely understand contracts should not write complaints...
#2REBUTTAL Owner of company
Fri, June 24, 2005
Nations Limo, a 1 year old Limousine Reservation Service has never had a problem with any of our clients. So for this to be posted it is appauling and it goes to show that people are looking for service at below market level prices and are not able to understand a simple contracted price. So with a consumer being ignorant to pricing. This item should not be allowed to be posted we stress in our contracts all the provisions required by Laws. So to have such a complaint filed at a web site like this is ludacris. Furthermore if you are looking for something that doesnt exist eg no 3 hour minimum on a saturday. you need to read your contract carefully. She was sold a flat rate transfer price, which was $342.72 and she had a required deposit of $147.84. It's clear to us the client had a misunderstanding on final pricing. And for that we appologize. Manager Oceanside, Ca USA
