Itsmeagain
Santa Clara,#2Consumer Comment
Fri, November 28, 2008
Well, I hate to be the one that says I told you so, but I did. Regarding Nationwide Moving Services rebutal, this does not sound like an angry mover or ex-employee or I am sure the posting would be far worse but the complaint does not seem to be all that bad, yes moving crews are occasionally late, damage some things and are horrible with communication. Like ya said, they didn't double your price or hold your items hostage. And Jason out of Georgia over there sounds likt the actual "idiot" mover that did the move as alot of these crappy companies originate out of Georgia. But as the saying goes, "you get what you pay for" and you certainly do. Next time, spend the money and go with a reputable company. I am based out of California so I couldn't help you but i am sure there are alot of better companies and bargain shopping works out well when you're shopping for clothes or a car but when you're moving all of your worldly possessions, prolly not a great idea don't ya think?
Emily W/ Nationwide Moving Services
Kaufman,#3UPDATE Employee
Tue, November 25, 2008
We understand that you do not want an apology from Nationwide, however when a customer files a complaint we have to respond to them even if they are really just a disgruntled ex-employee or a person of another moving company trying to tarnish our name (just for example). Please understand that we try our best to satisfy each and every customer, and when you are doing well over 250 moves per month it is very hard to make EVERY customer happy. We answer each and every review with almost the same response because we give the customer an alternative route to take with Athems Claim Managment. They are more then willing to help all of our customers get the resolution and satisfaction that they need. They are also one of the most top rated claims companies in the United States. You may contact them at the address below: Anthem Claim Management 2351 W. Memorial Court Anthem, AZ 85086 1-866-551-5998 Nationwide Moving Services LLC 1-866-441-5161 Kaufman, Texas
Jason
East Point,#4Consumer Suggestion
Tue, November 25, 2008
Thats what you get for trying to save a nickle. You did NOT mention that they raised the price on you. So they were a little late and a couple of handle got taken off... did they REALLY deserve to be bashed for working 16 hours on your move. Yet they didnt raise your move price one cent. If you wanted top quality service you should have paid top dollar. Shopping for a mover is not like shopping for a pair of sneakers, or an appliance. This is where you spend the extra few bucks and get someone who will do the job right. In this case, the movers were late. It happens everywhere you go. In fact more often than not. their truck boke down. YOU SAY YOURSELF, that they were apologetic, didnt raise the price, and worked 16 hours on your home, and that the furniture was extremely heavy. That tells everyone here that you are an inconsiderate person. You should have moved yourself!!! Jay.