- Report: #490464
Complaint Review: Natures Acai Berry - Phoenix Arizona
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Natures Acai Berry
4141 Raymond Street Phoenix, 85040 Arizona, United States of America
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Natures Acai Berry Fitness Hub, LosePounds Unathorized Credit Charges Phoenix, Arizona
Folks, anything too good to be true, is just that--too good to be true! I know we are looking for quick weight loss, but we need to get smarter and try the old fashion way. First, this product does not work! Stop ordering this stuff, and especially stop using your credit/debit cards. This is the only way to stop these swindle artist/companies.
This company is a fraud. If the product is so good, why is the FDA not involved--because it is a fraud! I read the fine print and cancelled the order as soon as the trial and invoice came. I was told by their customer service that I would no longer receive the product, nor would I be charged in the future. Unfortunately, this is not the case. I have been charged for months for a cancelled product. When I called again after checking my statements, customer service informed me that they did not have a record of my previous call to cancel the products. If you call to cancel, try to get some sort of confirmation number. It might help but there is no guarantee since you are dealing with a fraudulent company.
Check your statements for a customer service number and charges--$85 per month for the supplement, 29.95 per month for the Fit Club--colon cleanse and $2.95 per month for Customer Assistance! It looks like Natures Acai
1 Updates & Rebuttals
Customer Service Administrator
St. George,Utah,
U.S.A.
Resolution offer
#2
Wed, September 09, 2009
I apologize for any misunderstandings that might have occurred when you were purchasing your dietary supplements or products online. Our company represents some of the Fit Factory programs.
Fit Factory is a companion program that comes with various products of this type. It offers our customers a personal trainer you can converse with daily, pictures, music links; it offers links to recipes and menu planning. This program also offers a variety of diets for special needs that can be customized to fit your weight loss goals.
All pertinent information is provided for you before entering any method of payment information for your supplement. This provides you access to all the terms and disclosures as well as Customer service numbers for your product and the companion program that accompanies it for great support and success with your product.
Below is the information provided with the FF programs.
Fit Factory
CS Phone Number: 1-866-407-1022
Trial: Bonus Program: 21 Days
Cost: Bonus Program: $29.95
Website URL: http://www.fitfactory.com/
Start up username: assigned by Fit Factory
Start up password: assigned by Fit Factory
Fit Factory is a great way to gain total overall wellness. FitFactory takes a holistic approach to weight loss and feels that all aspects of health should be addressed. There are Licensed Trainers to help customize your exercise routines, special diet plans for all types of individuals along with Licensed and Trained Dietitians to help answer questions and assist you in meal planning, etc. Emphasis is also placed on the mind with the belief that balance is the key to well-being.
5 different diet plans for all walks of life
Professionally trained and Licensed Dietitians
Professionally trained and Licensed Fitness Trainers
Live Chat 24/7
Flash Exercises Gallery (See how to do the exercise correctly)
Record your progress, Keep notes
Articles to inspire, Music to get you motivated, quotes, recipes and more
For customer service you may call 1 877-407-1022 and they'll be happy to assist you with any further questions or concerns.
If you've already contacted customer service and feel you were not treated fairly or would like to discuss additional issues please contact me directly at 435-773-1795 or you may email me at [email protected] I will assist you immediately.
Sincerely,
Online Customer Support
