Roseynose
Olympia,#2Consumer Suggestion
Wed, May 13, 2009
I've had the exact same problem. What you do is download the trial version of Nero 9. Install the program, and then enter your serial # during the installation. Also keep in mind that Nero is from Germany, so you may be charged a foreign transaction fee. As long as you have the serial # you can download as many trial versions as you wish in order to change these to a full version of Nero 9. Also, Nero 9 will ask you to hit the "download" button for the plug-in, hit download and click on the radio button that says something about a re-install. This just lets them know that you truly did download it to re-install the program on your computer and not on two computers at the same time. You can download this at: http://www.nero.com/enu/support-downloads.html I hope that helps!