Jerry
Columbus,#2Consumer Comment
Tue, January 31, 2006
I too have posted here and have reported my claim for non payment of refund to the authorities. I paid $1717.39 in Mid November of 05 and have STILL not received a refund. They have stopped responding to emails. I payed this money via USPS money order and today I have filed my claim to the USPS on the basis of mail order fraud which is a federal offense. The L.A District attorney is next and my lawyer is preparing to file papers with the courts in Los Angeles. I fly there often so getting there is no problem whatsoever. One way or another I will get my money back from these idiots.
Dawn
Belleville,#3Author of original report
Sat, January 28, 2006
Here is the email they sent me today...before I cut and paste it from my email, I must reitterate that I have been trying to reach these people for weeks through their OWN site. I post a complaint on this one early this morning, and I got this response this very afternoon!!! Hello. We always had the Xbox 360 in stock you just never used your credit to purchase them. I see that your account still has credit for $2K you simply need to use the credit in your account to place the order for the Xbox 360. Here are your 3 orders and they were paid by a credit card so we canceled them because you need to use the credit in your account: b9480a-141052 Dawn Hreben 01/07/06 X Ben Batstone-Cunningham $985.94 92f086-142182 Dawn Hreben 01/10/06 X Jay Gillian $944.13 20ca22-142183 Dawn Hreben 01/10/06 X Ben Batstone-Cunningham $999.68 You need to remove the negative post you made on Rip Off Report.com. We usually close members accounts for such practices. Sincerely, Customer Service NetDropshipper Inc. ================== Now just to defend myself with their OWN responses, I sent the following email in response to this one: Excuse me, GZell, an email from your own company : Hello Dawn Hreben, We have received your payment [MONEY TRANSFER-CALIF TRN: 060109-010395 SENDER REF: 0063100009ES SRC: FEDWIRE BENF: NETDROPSHIPPER INC ORIG: DAWN E HREBEN OR GEORGE F HREBEN JR ] and have credited your account for $1,971.88. Feel free to log in to your account and use your credit for your purchases. Orders that were purchased on your credit card and asked to be prepaid for, will be canceled and voided. (Your credit card was not charged) Please use your credit inside your account to reorder your items that you have prepaid for. Our automated systems will place your orders on priority to be shipped out the same day. Sincerely, Sales Department NetDropshipper, Inc www.NetDropshipper.com ======================== was sent to me after my credit card order was cancelled. Your company told me that I was to reorder with a wire transfer because they do not accept credit card orders over $400.00. I sent a wire 1/9/06 from my bank to yours and was notified by you in the above email that you had received it. I then ordered the merchandise again and was sent the following confirmations: + Dear Dawn Hreben, Thank you for you order from NetDropshipper.com. The following is your order information: Order Number: 92f086-142182 Order Date: 01/10/2006 1 Xbox 360 "Ultimate Premium Gold Pack" Video Game System - 7 Games, 2 Wireless ControllersWireless Network Adapter Price: 899.99 ----------------------------------- Shipping: 42.64 Dropshipping Fee: 1.50 Tax: 0.00 Credit: 1,971.88 Total: -1,027.75 Ship From: Dawn Hreben 42847 Berkdale Rd. Belleville, MI 48111 US Shipped To: Jay Gillian 600 Boardwalk ship_addr_2 Ocean City, NJ 08226 US Your credit card will be charged only when the item you have ordered has left our warehouse towards your specified destination. Please Do Not Reply to this Email: If you have any questions please feel free to email us at [email protected] Thank You for choosing NetDropshipper.com And: Dear Dawn Hreben, Thank you for you order from NetDropshipper.com. The following is your order information: Order Number: 20ca22-142183 Order Date: 01/10/2006 1 Xbox 360 "Ultimate Premium Gold Pack" Video Game System - 7 Games, 2 Wireless Controllers + Wireless Network Adapter Price: 899.99 ----------------------------------- Shipping: 23.95 Dropshipping Fee: 1.50 Tax: 74.24 Credit: 1,027.75 Total: -28.07 Ship From: Dawn Hreben 42847 Berkdale Rd. Belleville, MI 48111 US Shipped To: Ben Batstone-Cunningham Linden Lab ship_addr_2 San Francisco, CA 94111 US Your credit card will be charged only when the item you have ordered has left our warehouse towards your specified destination. Please Do Not Reply to this Email: If you have any questions please feel free to email us at [email protected] Thank You for choosing NetDropshipper.com Those two confirmations were sent on 1/10/06I received the following email:Dear Dawn Hreben, We regret to inform you that your order (92f086-142182) has been cancelled for the following reason: Your item was on backorder for longer than 30 days. "Out of Stock" (NOTE: Your credit card was not charged since your order was not shipped.) If you paid using your credit, your credit was posted back to your account. We apologize for any inconvenience this may have caused. Thank you for your understanding. Sincerely, Customer Service Department NetDropshipper, Inc www.NetDropshipper.com And: Dear Dawn Hreben, We regret to inform you that your order (20ca22-142183) has been cancelled for the following reason: Your item was on backorder for longer than 30 days. "Out of Stock" (NOTE: Your credit card was not charged since your order was not shipped.) If you paid using your credit, your credit was posted back to your account. We apologize for any inconvenience this may have caused. Thank you for your understanding. Sincerely, Customer Service Department NetDropshipper, Inc www.NetDropshipper.com Please tell me who versed in the english language could mistake that for the items ordered being in stock? After that notice, I had no choice but to inform my buyers that thier items were not in stock. I even forwarded those very emails to them to prove my point. I had to refund their money from my own personal bank account while I asked for a refund from you. That request is as follows: To Whom This May Concern, You have single handedly ruined my small business. You have put me out of business before I started. You have neglected to inform me of the stock shortage right away. You have waited more than a week after purchase to tell me that my order was cancelled! What kind of hacker business are you running???? I DEMAND MY MONEY BACK RIGHT THIS INSTANT!!!!!!!I tried to purchase merchandise with my business card and it was denied by YOU because the request was over $400.00 then I was advised to wire the money. I wired it and after more than a week, I am informed by email that my order was cancelled!!! I WANT NOTHING MORE FROM YOUR WEB SITE AND INTEND TO REPORT YOU TO THE PROPER AUTHORITIES IF I DO NOT RECEIVE MY MONEY BY WIRE BY MONDAY! I am contacting the Better Business Bureau and the Federal Trade Commission if I haven't received the wire Monday! I will also notify the FBI internet fraud division if this is not rectified.I wired $2011.88 1/7/06 and I want it back in my account 1/16/06. You people need to get it together and stop ripping people off! Mrs. Hreben I received no reply. I sent 4 other emails and tried to call, repeatedly!I got no answer until 1/24/06. This came in the form of an email as follows: Dear Member, With reference to your email dtd. Jan 20th, 2006, kindly let us know when was the request made for a wire refund? Sincerely, Customer Support NetDropshipper.com - Your One Stop E-Commerce Solution Center. I responded with the date and after two days, I received this reply: Dear Member, With reference to your email dtd. Jan 21st, 2006, kindly note you already have the credit in your account @ $1,971.88. Sincerely, Customer Support NetDropshipper.com - Your One Stop E-Commerce Solution Center. 8l, I will stress again, I DID NOT ASK FOR A CREDIT. I ASKED FOR REFUND! Your company said themselves that they no longer have the item in stock. The transaction was cancelled by YOUR COMPANY, you have nothing else that I want except my money IN FULL!When I get my refund in full, I will retract my comments. How dare you have the nerve and gall to threaten me with loss of membership!! I have lost $2000.00! Who the heck would want a membership with you after this treatment?? I emailed your company over 7 times with no response and I have called your company everyday-all day for the passed 3 weeks and got NO ANSWER! I make a complaint on a totally different website in morning and have a response from your company by afternoon??REDICULOUS!REFUND MY MONEY NOW. Mrs. Hreben I see that it gets compressed when I cut and paste, but hopefully you all get the gist of it. I have a meeting Monday morning with my bank. They are contacting Bank of America, their bank...I'll keep you posted! Stay tuned!
Dawn
Belleville,#4Author of original report
Sat, January 28, 2006
I just got in contact with the detective internet fraud division of the Los Angeles Police Department. The direct number is (213)-485-4130. I am filing a police report Monday, January 30th,2006 with them and I encourage anyone who has been ripped off by them to do the same! If they get enough reports totaling enough money, they will shut 'em down!!! My loss was $2,000.00...what was yours? Call the LAPD and tell them about it in detail! I'm with Troy, let's get 'em!!!!