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  • Report:  #1220395

Complaint Review: Netspend Prepaid Visa - Nationwide

Reported By:
ahillyer - South Bend, Indiana, USA
Submitted:
Updated:

Netspend Prepaid Visa
Nationwide, USA
Phone:
866-387-7363
Web:
netspend.com
Tell us has your experience with this business or person been good? What's this?

when I first receive this card I initially applied for the fee Advantage program which allows for a monthly fee of $5 and no additional charges are applied for each transaction.

NetSpend conveniently has no record of my signing up for this fee Advantage program but instead opted to put me in overdraft coverage which allows my card to overdraw from the excessive fees applied every time I use my card.

I contacted them and explained that I had enrolled in this program they told me I had not and there was nothing they would do about the fees applied.even after directly requesting that they switch my see plan they still told me that I needed to contact them again in order to request this to be changed.

They offer this to lure people in with no intention of actually providing the service for a one time monthly fee. 



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