- Report: #328191
Complaint Review: NetStoreUSA.com - Open Communications Inc. - Open Media Pty Limited - Simon Verdon - Phoenix Arizona
-
Author Confirmed
Why?
NetStoreUSA.com - Open Communications Inc. - Open Media Pty Limited - Simon Verdon
www.opengroup.com and www.netstoreusa.com Phoenix, Arizona, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NetStoreUSA.com - Open Communications, Inc. - Open Media Pty Limited - Simon Verdon Double charged my credit card for a (single) book order that was never delivered Phoenix Arizona
*Consumer Comment: Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
*Consumer Comment: Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
*Consumer Comment: Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
*Consumer Comment: Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
I ordered a technical book from NetStoreUSA on 10 Jan 2008.
On 11 Jan 2008, Open Media Pty Ltd charged my credit card for the cost of the book - Aus$148.00. On the 14 Jan 2008, Open Media Pty Ltd made a second charge to my credit card for the same amount of Aus$148.00. Hence I was double charged for the same book.
Have sent at least 15 e-mails to the company requesting that the company reverse the second charge and if they cannot honour the order, refund my money. All e-mails bar one, where I received an automated response, were ignored.
The company's actions are entirely dishonest, they have not only stolen my money but have blatantly breached their own code of business practice which is clearly written on their Web page.
I have noticed that my order number 369571, detailing my order, has been removed from their database so there is now no record from their side of my order. They obviously think they are beyond reproach - I hope this is not so. Fortunately I have the Open Group order confirmation that was sent to me after placing the order. That at least is some form of proof that the order was placed.
Paul
Perth
Australia
On 11 Jan 2008, Open Media Pty Ltd charged my credit card for the cost of the book - Aus$148.00. On the 14 Jan 2008, Open Media Pty Ltd made a second charge to my credit card for the same amount of Aus$148.00. Hence I was double charged for the same book.
Have sent at least 15 e-mails to the company requesting that the company reverse the second charge and if they cannot honour the order, refund my money. All e-mails bar one, where I received an automated response, were ignored.
The company's actions are entirely dishonest, they have not only stolen my money but have blatantly breached their own code of business practice which is clearly written on their Web page.
I have noticed that my order number 369571, detailing my order, has been removed from their database so there is now no record from their side of my order. They obviously think they are beyond reproach - I hope this is not so. Fortunately I have the Open Group order confirmation that was sent to me after placing the order. That at least is some form of proof that the order was placed.
Paul
Perth
Australia
4 Updates & Rebuttals
Joe
Austin,Texas,
U.S.A.
Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
#2Consumer Comment
Wed, April 23, 2008
I have seen some great deals on the Internet that I wondered how in the world those folks could sell merchandise of that excellent and beautiful a quality --- or it was something I REALLY needed! And when I thought about ordering it, about 100 letters like your appear on the various RIP OFF sites and I am very sorry that you got ripped off. Jut when I am almost convinced that it is OK to put my personal financial information on the net in order to get merchandise, I think about those folks who got ripped off, and now I will think of your situation as well. I THINK ORDERING ANYTHING ON THE INTERNET IS LIKE A CRAP SHOOT! NOT ONLY THAT BUT PUTTING YOUR NAME, REAL DATE OF BIRTH, REAL TELEPHONE NUMBER,PHYSICAL LOCATION OF YOUR HOME AND CREDIT CARD OR DEBIT CARD OR CREDIT CARD NUMBERS ON THE NET, YOU MIGHT AS WELL WALK UP TO OSAMA BIN LADEN AND GIVE HIM YOUR CHECKBOOK !!!! I DO NOT TRUST THE LYING, STEALING,RUTHLESS,AMORAL YUPPIES OUT THERE TRYING TO HURT AS MANY PEOPLE AS THEY CAN! AND SO THEY WON'T GET ANY MORE OF MY MONEY AND I WILL PILE IT UP IN A SECURE PLACE OUT OF THE GREEDY,GRASPING,EVIL YUPPIE HANDS!
Joe
Austin,Texas,
U.S.A.
Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
#3Consumer Comment
Wed, April 23, 2008
I have seen some great deals on the Internet that I wondered how in the world those folks could sell merchandise of that excellent and beautiful a quality --- or it was something I REALLY needed! And when I thought about ordering it, about 100 letters like your appear on the various RIP OFF sites and I am very sorry that you got ripped off. Jut when I am almost convinced that it is OK to put my personal financial information on the net in order to get merchandise, I think about those folks who got ripped off, and now I will think of your situation as well. I THINK ORDERING ANYTHING ON THE INTERNET IS LIKE A CRAP SHOOT! NOT ONLY THAT BUT PUTTING YOUR NAME, REAL DATE OF BIRTH, REAL TELEPHONE NUMBER,PHYSICAL LOCATION OF YOUR HOME AND CREDIT CARD OR DEBIT CARD OR CREDIT CARD NUMBERS ON THE NET, YOU MIGHT AS WELL WALK UP TO OSAMA BIN LADEN AND GIVE HIM YOUR CHECKBOOK !!!! I DO NOT TRUST THE LYING, STEALING,RUTHLESS,AMORAL YUPPIES OUT THERE TRYING TO HURT AS MANY PEOPLE AS THEY CAN! AND SO THEY WON'T GET ANY MORE OF MY MONEY AND I WILL PILE IT UP IN A SECURE PLACE OUT OF THE GREEDY,GRASPING,EVIL YUPPIE HANDS!
Joe
Austin,Texas,
U.S.A.
Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
#4Consumer Comment
Wed, April 23, 2008
I have seen some great deals on the Internet that I wondered how in the world those folks could sell merchandise of that excellent and beautiful a quality --- or it was something I REALLY needed! And when I thought about ordering it, about 100 letters like your appear on the various RIP OFF sites and I am very sorry that you got ripped off. Jut when I am almost convinced that it is OK to put my personal financial information on the net in order to get merchandise, I think about those folks who got ripped off, and now I will think of your situation as well. I THINK ORDERING ANYTHING ON THE INTERNET IS LIKE A CRAP SHOOT! NOT ONLY THAT BUT PUTTING YOUR NAME, REAL DATE OF BIRTH, REAL TELEPHONE NUMBER,PHYSICAL LOCATION OF YOUR HOME AND CREDIT CARD OR DEBIT CARD OR CREDIT CARD NUMBERS ON THE NET, YOU MIGHT AS WELL WALK UP TO OSAMA BIN LADEN AND GIVE HIM YOUR CHECKBOOK !!!! I DO NOT TRUST THE LYING, STEALING,RUTHLESS,AMORAL YUPPIES OUT THERE TRYING TO HURT AS MANY PEOPLE AS THEY CAN! AND SO THEY WON'T GET ANY MORE OF MY MONEY AND I WILL PILE IT UP IN A SECURE PLACE OUT OF THE GREEDY,GRASPING,EVIL YUPPIE HANDS!
Joe
Austin,Texas,
U.S.A.
Thank You For Reaffirming My Resolve NOT to get RIPPED OFF on the Internet
#5Consumer Comment
Wed, April 23, 2008
I have seen some great deals on the Internet that I wondered how in the world those folks could sell merchandise of that excellent and beautiful a quality --- or it was something I REALLY needed! And when I thought about ordering it, about 100 letters like your appear on the various RIP OFF sites and I am very sorry that you got ripped off. Jut when I am almost convinced that it is OK to put my personal financial information on the net in order to get merchandise, I think about those folks who got ripped off, and now I will think of your situation as well. I THINK ORDERING ANYTHING ON THE INTERNET IS LIKE A CRAP SHOOT! NOT ONLY THAT BUT PUTTING YOUR NAME, REAL DATE OF BIRTH, REAL TELEPHONE NUMBER,PHYSICAL LOCATION OF YOUR HOME AND CREDIT CARD OR DEBIT CARD OR CREDIT CARD NUMBERS ON THE NET, YOU MIGHT AS WELL WALK UP TO OSAMA BIN LADEN AND GIVE HIM YOUR CHECKBOOK !!!! I DO NOT TRUST THE LYING, STEALING,RUTHLESS,AMORAL YUPPIES OUT THERE TRYING TO HURT AS MANY PEOPLE AS THEY CAN! AND SO THEY WON'T GET ANY MORE OF MY MONEY AND I WILL PILE IT UP IN A SECURE PLACE OUT OF THE GREEDY,GRASPING,EVIL YUPPIE HANDS!
