- Report: #1247055
Complaint Review: neudermis - Internet
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Author Not Confirmed
Why?
neudermis
Internet, USA
Web:
neudermis.com
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neudermis Lavish beauty aka presciousskinplus aka trybeautyeyes AKA.... insulting, rude, rip off, thiefs woodland ca
My mother saw their ad one night online and decided to try it. There was nothing saying about futher charges at that time. I see now there is a small box. Upon trying the neudermis for 3.95 shipping she also had to click through to try lavish skin for 3.95 shipping. So she agreed. The products came but made no difference and being they were teeny bottles (about the short side of a cc wide by a pencil width thick) she thought they were "samples" and that was the end. As it turned out, yesterday, she was charged $88 for one and $89 for another. There was no packing slip with them and nothing forewarning her of the billing. I called and tried to talk to the person there. They refused to do ANYTHING, since the trial date was past. I explained that my mother hadn't been aware of the future charges and that we needed this taken care of. They refused to do ANYTHING. THen I got the "regional" supervisor on the phone. Let me tell you, I am in Sales. I also do Customer service. I would NEVER EVER speak to a customer the way this woman spoke to me. I was asking questions about the company and how all of this works. Where they are. I wantedto know if they use a call center or in house sales, as I wanted to know exactly where I'd called. She refused ot divulge ANY info.
So this is where it gets interesting. I went to their website
neudermis.com
1295 e gibson Rd ste a-247
woodland ca 95776
email [email protected]
CS 877 684 5879
So I emailed them concerning the way the "regional manager" Debra treated me.
I got an email BACK from:
Then checked to find that preciousskinplus is another of their websites.
So anyway.. then I checked their address. It's actually a UPS store= Fake address....
This company is horrible. I wish there were a way to warn people
