- Report: #29718
Complaint Review: New Frontiers Corsair - Los Angeles California
-
Author Not Confirmed
Why?
New Frontiers Corsair
5757 West Century Boulevard, Suite 650 Los Angeles, 90045 California, U.S.A.
Phone:
310-670-7318
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
New Frontiers, Corsair Paid for a direct 11hour SFO-Paris flight, got a non-direct 17 hour flight ripoff fraud business Los Angeles California
*Consumer Comment: You get what you pay for
*Consumer Comment: Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
*Consumer Comment: Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
*Consumer Comment: Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
*Consumer Comment: Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
We bought our tickets for a round-trip Oakland-Paris in april from New Frontiers, using their charter company CORSAIR. The flights were direct (about 11 hours each way) from Oakland to Orly and back. The price was about $750 (we were flying in the middle of the summer, hence the high price, but not too bad for a direct flight).
Halfway through our vacations, we got a call in France from someone who was staying at our place in the US, that New Frontiers had called to let us know the return flight had been canceled and replaced by a non-direct flight, leaving out of Roissy (not Orly), with a stop over in Newark, for a total of 17 hours or travel time.
So, you pay for a direct flight and what you get is a non-direct return flight, which when you have small children/infants can be a complete nightmare. 3 aggravating circumstances:
1) They knew the flight was going to be canceled back in may! (I was told by the person in charge of redistributing us to other airlines). But they waited until mid-august to let us know!
2) They call us IN THE US! while we're in France. What's the chance of reaching us if you call us in the US while we're in France?
3) They refused to reschedule us on a direct flight, and so far have refused to compensate us, on the basis that the charter operating rules allow them to do this kind of things.
All in all, we're never flying CORSAIR ever again.
Jean
Santa Cruz, California
Halfway through our vacations, we got a call in France from someone who was staying at our place in the US, that New Frontiers had called to let us know the return flight had been canceled and replaced by a non-direct flight, leaving out of Roissy (not Orly), with a stop over in Newark, for a total of 17 hours or travel time.
So, you pay for a direct flight and what you get is a non-direct return flight, which when you have small children/infants can be a complete nightmare. 3 aggravating circumstances:
1) They knew the flight was going to be canceled back in may! (I was told by the person in charge of redistributing us to other airlines). But they waited until mid-august to let us know!
2) They call us IN THE US! while we're in France. What's the chance of reaching us if you call us in the US while we're in France?
3) They refused to reschedule us on a direct flight, and so far have refused to compensate us, on the basis that the charter operating rules allow them to do this kind of things.
All in all, we're never flying CORSAIR ever again.
Jean
Santa Cruz, California
5 Updates & Rebuttals
Mario
Erie,Pennsylvania,
U.S.A.
Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
#2Consumer Comment
Thu, April 22, 2004
You are a self righteous, son of a b*tch. You are a smug little man that needs to stop responding to consumer's LEGITIMATE complaints. You are doing nothing but pissing a lot of people off. I don't know what you get out of this behavior. Are you compensated by the airlines by how many people you piss off? People are entitled to be treated with respect when flying. They are paying customers, and need to be treated as such. REGARDLESS OF HOW MUCH THEY PAYED FOR THEIR TRAVEL! If two people went into a store and one bought a pack of marlboros, and the other bought newports that happened to be on sale, does the newport smoker deserve to be treated like trash? If there is a problem with his purchased item, does he deserve to be given a runaround, or glared at? NO!! I for one,(and I am sure that there are many others), am sick and d**n tired of your hateful comments. And hey, if this post pisses you off, TS. This is a free forum. AND YOU GET WHAT YOU PAY FOR, MARK!!!!!!!!!!
Mario
Erie,Pennsylvania,
U.S.A.
Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
#3Consumer Comment
Thu, April 22, 2004
You are a self righteous, son of a b*tch. You are a smug little man that needs to stop responding to consumer's LEGITIMATE complaints. You are doing nothing but pissing a lot of people off. I don't know what you get out of this behavior. Are you compensated by the airlines by how many people you piss off? People are entitled to be treated with respect when flying. They are paying customers, and need to be treated as such. REGARDLESS OF HOW MUCH THEY PAYED FOR THEIR TRAVEL! If two people went into a store and one bought a pack of marlboros, and the other bought newports that happened to be on sale, does the newport smoker deserve to be treated like trash? If there is a problem with his purchased item, does he deserve to be given a runaround, or glared at? NO!! I for one,(and I am sure that there are many others), am sick and d**n tired of your hateful comments. And hey, if this post pisses you off, TS. This is a free forum. AND YOU GET WHAT YOU PAY FOR, MARK!!!!!!!!!!
Mario
Erie,Pennsylvania,
U.S.A.
Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
#4Consumer Comment
Thu, April 22, 2004
You are a self righteous, son of a b*tch. You are a smug little man that needs to stop responding to consumer's LEGITIMATE complaints. You are doing nothing but pissing a lot of people off. I don't know what you get out of this behavior. Are you compensated by the airlines by how many people you piss off? People are entitled to be treated with respect when flying. They are paying customers, and need to be treated as such. REGARDLESS OF HOW MUCH THEY PAYED FOR THEIR TRAVEL! If two people went into a store and one bought a pack of marlboros, and the other bought newports that happened to be on sale, does the newport smoker deserve to be treated like trash? If there is a problem with his purchased item, does he deserve to be given a runaround, or glared at? NO!! I for one,(and I am sure that there are many others), am sick and d**n tired of your hateful comments. And hey, if this post pisses you off, TS. This is a free forum. AND YOU GET WHAT YOU PAY FOR, MARK!!!!!!!!!!
Mario
Erie,Pennsylvania,
U.S.A.
Mark from Arlington Texas, stop responding to consumer's LEGITIMATE complaints
#5Consumer Comment
Thu, April 22, 2004
You are a self righteous, son of a b*tch. You are a smug little man that needs to stop responding to consumer's LEGITIMATE complaints. You are doing nothing but pissing a lot of people off. I don't know what you get out of this behavior. Are you compensated by the airlines by how many people you piss off? People are entitled to be treated with respect when flying. They are paying customers, and need to be treated as such. REGARDLESS OF HOW MUCH THEY PAYED FOR THEIR TRAVEL! If two people went into a store and one bought a pack of marlboros, and the other bought newports that happened to be on sale, does the newport smoker deserve to be treated like trash? If there is a problem with his purchased item, does he deserve to be given a runaround, or glared at? NO!! I for one,(and I am sure that there are many others), am sick and d**n tired of your hateful comments. And hey, if this post pisses you off, TS. This is a free forum. AND YOU GET WHAT YOU PAY FOR, MARK!!!!!!!!!!
Mark
Arlington,Texas,
You get what you pay for
#6Consumer Comment
Wed, September 11, 2002
You are complaining cause the AIRLINE changed their schedule. Well to let you know they load FLIGHT SCHEDULES up to 13 months in advance for sale. They may then change them at the first of any month due to OPERATIONAL NEEDS. Espically with current conditions, airlines are cutting schedules and changing flights to cut costs and stay in business. They did try to notify you in a reasonable manner. They probably had no way to know how to reach you in FRANCE. How would have you felt if you found out when you showed up at the wrong airport. Also, they are under NO REQUIREMENT to make your flight direct or such. You purchased a CHEAP FARE to get there & back. They are getting you there the best way they can. They probably already filled up the DIRECT flights with people who paid a HIGHER FARE CLASS. Kinda LOW CLASS People get whats left over huh. You are also NOT ENTITLED to any monetary compensation as they fulfilled their commitement to you by getting you there & back. SO JUST SHUT UP & QUIT WHINING. YOU GOT WHAT YOU PAID FOR. Want more, pay for it !!!!!
