;
  • Report:  #155854

Complaint Review: Newbury Realty Group - Pittsburgh Pennsylvania

Reported By:
- Butler, Pennsylvania,
Submitted:
Updated:

Newbury Realty Group
116 Wabash Street Pittsburgh, Pennsylvania, U.S.A.
Phone:
412-444-4400
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Last year in September, my wife and I rented an apartment from Newbury Realty Group. This year in May, we wanted to get out of the city and into the country. So we transfered to a different apartment through Newbury that was in the country.

They told us that if we wanted to transfer apartments, we had to sign a new one year lease. Not knowing any better, we signed it.

My wife also found out that she was pregnant. By the way, both of these apartments were one bedroom apartments. There is no way that we could live in a one bedroom apartment with a baby in the same room with us.

In August of this year, my wife and I purchased a three bedroom mobile home. We had no choice but to break our lease. I spoke with my lawyer about the matter. He advised me to try and work something out with them. And he also told me that when we transferred apartments, we never should have had to sign a new lease. They should have went by the original one since we were still renting from that same company, just a different apartment.

I contacted the landlords about this. They did not want to work with me at all with this. In the lease it says that if the tenants break the lease, you have to pay a three month rent penalty. That is what they wanted. But it did not say anything in the lease at all about what happens when you transfer to a different apartment. We just purchased to mobile home. There is no way that we can afford to pay a penalty that we shouldn't even have to pay. I explained to the landlord that the original lease was up a month after we were moving and we should only have to pay for that one month. They wanted nothing to do with it. So, my wife and I went and did our responsibility of what we were supposed to do and we cleaned the apartment. I understand in the lease it says that we pay for the carpet cleaning. But after talking with the landlords again, they tell me that they sent me a letter in the mail with the exact amount that we owe them. One thing that was on that bill was $40 for carpet cleaning. Why? She couldn't even answer that one for me. My wife and I cleaned the apartment fully. Why are we being charged for them to clean it to on top of the carpet scrubbing?

I told her that I wanted to see a copy of the receit. This conversation was over the phone by the way. She told me that she didn't have access to one at the time. Yeah right.

Newbury Realty Group is ripping us off by making us pay for unnecessary penalties and for hiring a cleaning person to clean the apartment after we had already done that.

Now they will find out that they have an entry on ripoff reports' website and that people should not rent from them.

They will do the same thing to you.

Eric

Butler, Pennsylvania
U.S.A.


1 Updates & Rebuttals

Luis

Pittsburgh,
Pennsylvania,
U.S.A.
Your lease and security deposit

#2Consumer Comment

Fri, September 30, 2005

I read your report about your former landlord. I was the leasing manager for a large apartment complex for a little over a year. I can tell you that it is usual and customary for the landlord or leasing company to charge for professional carpet cleaning and it is deducted from the tenant's security deposit. If a tenant decides to have the carpets cleaned themselves, they should always ask if that will be accepted first. The same applies when you move in an apartment or rental; if there is something wrong or not up to cleanliness standards you should tell your landlord immediately. It is at the owners/management's discretion to let a tenant move to another apartment in the same complex; to a larger or smaller unit ect. It appears that you were in your first apartment for less than a year when you decided to move to another location and out of the building you were in. This property may not be owned by this management company and the owner of the next property required a one year lease. The usual policy is that if a tenant wanted to break a lease to move away or purchase a property they were responsible for the lease contract that was signed. The place I worked at was usualy very fair with their tenants and I can tell you they would have done the same things your landlord did. But Congradulations on the purchase of your own property... now you are the boss!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//