- Report: #587965
Complaint Review: Newport Lexus - Newport Beach California
Reported By:
M. Gorman -
laguna Niguel, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Newport Lexus
3901 MacArthur Blvd. Newport Beach, 92660 California, United States of America
Phone:
949-477-7000
Web:
newportlexus.com
Categories:
Business Rating:
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Newport Lexus Duped by sales staff Newport Beach, California
In 2006 my wife purchased a new 2006 IS from Newport lexus. The sales staff represented that the tires on the IS need to be replaced at 12 to 15K. They sold here a Tires for Life policy at a extra cost of $2000.00. Newport Lexus lead her to belive that replacement for all tires was at no cost to her for as long as she owned the car all that was required is that she maintain the car. Not at 15,000 but at 47,400 miles the IS needs new tires. Newport Lexus now tells as that since we did not have the IS serviced by Newport Lexus the tires for life policy is void. I now find out that the founder of the Tires for Life policy has a criminal record and the managment of Newport Lexus refuses to refund the money or replace the tires. Iwould not recommend Newpot Lexus or Tusin Lexus (same owners) to anyone interested in a new or pre-owned Lexus.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
*NATIONWIDE SAFETY ALERT!!! Anyone can 'Google' this- LEXUS SUV GETS 'DON'T BY' RATING, and read the....
#2Consumer Comment
Tue, April 13, 2010
related articles on the web, correct?
P.S. Don't forget to visit the TOYOTA page of this site for valuable safety information.
Thank You
