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  • Report:  #132537

Complaint Review: Nexiderm Boheme -ritter - Napa California

Reported By:
- new york city ., New York,
Submitted:
Updated:

Nexiderm Boheme -ritter
871 Latour Court Napa, 98580 California, U.S.A.
Phone:
888-758 7444
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Hi I should have known something was wrong from the get go. Only after reading an ad for a free sample of Nexiderm did I learn on page 2 that they wanted $5.95 for shipping. THis was to much for a sample so I clicked it off only to get a popup offer to ship it for $3.95 Still to much for a FREE sample. I click off again and I get another popup offering it to me for $1.00. I figure I'll try it for $1.00 and proceed to give them all my information, including my credit card# At the bottom it said submit, i did and my order for $5..95 was confirmed

5

I e-mail them immmediatly and like you i got no response. About 2 weeks later I got my amex bill the same day I got my package. I flipped out when I saw I was charged $49.95 plus a seperate charge of $5.95 for the shipping. I called the phone # amex gave me to question the charge and he said I missed my return date and hence I owed $49.95 plus shipping

REturn date? What return ?this was my free sample NO he explained, this was a free trial. I had to return it in order not to be charged, but the return date had passed. of course.

I know that i was charged less than some of you but it's a big chunk of change to me. Anyway AMEX said i had to pay it and the would fight to get it resolved later.But i think maybe I shouldn't pay the bill and let them resolve it now. Thanks for leting me vent, i feel so violated. Good luck to us all.

Andrea

new york city ., New York
U.S.A.


1 Updates & Rebuttals

Andrea

new york city .,
New York,
U.S.A.
i got results from my credit card

#2Author of original report

Tue, March 01, 2005

After the shock of figthing with the man at nexiderm and getting no where , I found out today that my credit card company was going to remove the charges. So if your company is refusing to credit you, keep fightingl eventually get results good luck to you all

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