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  • Report:  #747710

Complaint Review: nissan north America - Franklin Tennessee

Reported By:
Debra - tunica, Mississippi, United States of America
Submitted:
Updated:

nissan north America
One Nissan Way Franklin, 37067 Tennessee, United States of America
Phone:
6157257343
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

To make a long story short, I own a 2009 Nissan sentra with 52,000 miles and still under the original warranty, but Nissan is refusing to honor the warranty, initially they requested me to provide them with proof that I had gotten at least sixteen oil change receipts. I provided them with those  copies and then they said warranty still want approve the repairs until they have broken down the engine and find no smudge. The engine has been broken down and no smudge was found so now they want invoice receipts. Provided the invoice receipts now no response. I have been without a vehicle for almost a month and they want fix my vehicle or give me a loaner car. Please help me with the big name company.



1 Updates & Rebuttals

coast

USA
Unclear story

#2Consumer Comment

Fri, July 01, 2011

"I provided them with those  copies"
"they want invoice receipts"

You wrote that you provided the receipts and then you wrote that they still want them. Your story does not make sense. Please clean it up and clearly explain the problem.

"still want approve the repairs"
"they want fix my vehicle"

The word is won't NOT want.

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