- Report: #814930
Complaint Review: Nomorerack Retail Group - Internet
Reported By:
Sadaf -
Duarte, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Nomorerack Retail Group
Internet, United States of America
Phone:
Web:
nomorerack.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Nomorerack Retail Group When I called out their lie about having a phone number to contact, they removed my comment from their Facebook page and banned me from posting anymore. Internet
I was a loyal customer of nomorerack.com until I got really suspicious of their "insanity" deals which have new ipads worth $400 for just $44 and a Canon camera worth $500 for just $20. They say they have limited quantities and say that you have to be quick. So I did, and set up the site to refresh automatically every 3 seconds. When I clicked on about 3 insanity deals the moment they came up, I was told it was out of stock. Everytime. So I looked around and found NOBODY who has solid proof that they have actually gotten an insanity deal. I believe it is just so they have more traffic and so we buy other stuff from their website while we wait for an insane deal. Also, whenever I clicked on an insanity deal, it always had 7 exact Facebook likes. Always. I went to their Facebook page reporting my concern of how they are fooling us. This site has absolutely NO contact number, just an email address to contacr them. I was looking at their latest Facebook post and one woman by the name of Mindy was asking them how to contact them, to which nomorerack replied that there is a contact NUMBER on their site under the customer service tab, but they don't. I second checked and still no number. I was furious of their lying and posted another comment saying that this is an example of their lying as they don't have a contact number and called them liars. My comment was removed immediately and now I can't post comments on their Facebook page.
1 Updates & Rebuttals
Team@nomorerack
United States of AmericaTeam@nomorerack
#2UPDATE Employee
Wed, March 07, 2012
Hello Sadaf,
Samuel here from the Customer Relations team. Always here to help!
We apologize for any inconvenience faced, but would like to assure you we
conduct our business with complete honesty and integrity. As you are already
aware, we have implemented captcha to ensure no bots purchase the Insanity
Deals. It is of a very high value to us and we have been scammed by bots
multiple times in the past. The CAPTCHA present on our site are absolutely
genuine and there have been many winners of our insanity deals, who have also
posted on our Facebook page.
We take pride in our customer service levels. Our team is available around
the clock and we are always here to help. Customer satisfaction is our main
goal, and we go the extra mile to ensure our customers are happy.
Regards,
Samuel.
