- Report: #1497458
Complaint Review: noracora.com - San Francisco California
Reported By:
Ashley -
Los Angeles, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
noracora.com
216 Harris CT San Francisco, CA 94080 San Francisco, 94080 California, United States
Web:
noracora.com
Categories:
Business Rating:
(0)
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noracora.com Sent wrong clothing sizes and will not refund money after dealing with them since May 2, 2020. Did not know they are in China. San Francisco California
I purchased clothing from this website and spent ($90.29) May 2, 2020 It took almost 2 months to receive the clothes. I just received them June 25, 2020. After finally receiving the clothes, I immediately emailed the customer service and told them their clothes do not fit and are way too small.
I ordered sandals in size 10 USA and they sent me sandals that are a size 8. The reason I know this is my daughter wears a size 8 and they fit her. They are way to small for me. I ordered a size 2X womens plus size in the tops and I cannot even get my head thru them. They are all sized wrong.
I asked them for a return address to send the clothes back to and they never responded. They would email me a standardized email which states their rules only. I would never get the return address until just recently.
I finally went to the post office to mail the clothes back and was shocked to find out how expensive it costs to mail the clothes back to China. ($45.00 and up and there would be possible customs charges). They also told me of issues sending to China with the airlines. The airlines are reducing their flights to China so it is affecting the international mail .
Why even bother sending the clothes back at this expense and with possible issues sending them back, also possible extra customs charges could be incurred. I emailed noracora back telling them of the expensive costs to mail to China. They never respond back only send a standardized email stating their rules and to "have a nice day".
I get so mad and frustated with no response back just the same standardized email sent me over and over. Earlier on, they offered me 20% of my refund before I even found out they were in China and I was so upset as I spent $90.00 with them. They must think I am a fool.
I keep emailing them asking them to refund my money 3/4 of what I spent and they never respond. I was so mad, I went to their website to give an honest review on the clothes and they will not even let me write a review. I see other reviews only they are from gmail.
I suspect the reviews are not legitimate. I want other consumers to be aware of this clothing website and their unscrupulous practices.
