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  • Report:  #185633

Complaint Review: NovaStar Mortgage - Kansas City Missouri

Reported By:
- west palm beach, Florida,
Submitted:
Updated:

NovaStar Mortgage
8140 Ward Parkway, Ste.200 Kansas City, 33405 Missouri, U.S.A.
Phone:
888-289-1231
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
first time home owner, self-employed, not the best credit. Went through mortgage company, they steered us to novastar.

Four years later, home more than doubled in value., we get a call from Tiffany Rubino of novastar, telling us to refinance, as we no longer have our business we will get better rates. First loan 9.990, new loan 7.990. By the time we close rates have changed now loan is 8.800.

Six months later we get another call to refinance at 7.00, and we can take 60,000 out to remodel home. When the closer brought our papers, interest rate was 9.400 and we could only have 19,000 back as we had liens on our house.

When we looked up our public record there were no liens on the prperty and we our now out 40,000. Is there anything we can do other than hire an attorney.

Edward

west palm beach, Florida
U.S.A.


2 Updates & Rebuttals

Liz

Girard,
Ohio,
U.S.A.
Just wondering

#2Consumer Comment

Sun, April 09, 2006

if the papers weren't what they had said they were gonna be, why you signed? I'm not being crude, I'm going thru crap myself, I know how mortgage servers can be. But, if I was told one thing, and it turned out to be higher, I wouldn't sign them. As far as leins, if your house is financed, it has a lein. It belongs to Novastar.


Tom

Gahanna,
Ohio,
U.S.A.
Call the title company

#3Consumer Comment

Sun, April 09, 2006

Hi I am a mortgage broker and something is terribly wrong with this scenerio. What liens are they talking about? -well they need by state law to be on your HUD papers when you refinanced. Go find out who they were paying these liens to from your closing papers, then contact them. Contact your lender as well to find out what happened here. Im sure they can explain it to you. your lender has no vested interest in 'making up' phony liens and pocket the cash. Ive never heard of that. Im sure you will get it sorted out. Even if there was a mistake, then the lender will refund you all that money or apply it to your principal.

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