- Report: #431635
Complaint Review: OAN Services - Internet
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Author Confirmed
Why?
OAN Services
http://www.billview.com/oan/faq.htm Internet, U.S.A.
Phone:
800-944-9646
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
OAN Services - Billview - Billing Concepts On my Verizon Bill--Could not even tell me who they were billing for Internet
This started appearing on my phone bill at $9.95 a month. When I called to question what it was for they could not tell me who they were billing for. When I told them I never ordered anything to be put on my phone bill, I was told I must have clicked on a popup on the computer. I have a popup blocker.
It has shown up again this month, but with a description, for a "residential E-mail fee". I don't know what this is and will be calling them again. And from the number of complaints I am seeing here and on other sites about this organization, it appears they have gone from using the phone to manipulate things to using the internet and, apparently according to the representative I talked to, website popups, a very manipulative way of tacking charges on unsuspecting persons' bills.
Does anyone know what a "residential e-mail" is?? I pay my DSL company for my email and the only other one is a Yahoo (free e-mail).
Anonymous
Berlin, Massachusetts
U.S.A.
It has shown up again this month, but with a description, for a "residential E-mail fee". I don't know what this is and will be calling them again. And from the number of complaints I am seeing here and on other sites about this organization, it appears they have gone from using the phone to manipulate things to using the internet and, apparently according to the representative I talked to, website popups, a very manipulative way of tacking charges on unsuspecting persons' bills.
Does anyone know what a "residential e-mail" is?? I pay my DSL company for my email and the only other one is a Yahoo (free e-mail).
Anonymous
Berlin, Massachusetts
U.S.A.
2 Updates & Rebuttals
Carol
Celina,Ohio,
U.S.A.
i had this charge mine was premium msg
#2Consumer Comment
Thu, March 26, 2009
call them back. Mine was a third party. I had to call them (third party) and get it refunded and cancelled. Got it doing a IQ test online. I don't think much of Verizon for allowing thier customers who are trusting to be used like this. Sham on Verizon. Both of these companies are hoping that we will not notice.
Uiucstudent
Urbana,Illinois,
U.S.A.
Same thing is happening to me!!
#3Consumer Comment
Sun, March 15, 2009
You have been crammed! I just had it happen to me, by OAN and Infosource. I am in the process of getting credit.
