- Report: #113095
Complaint Review: Oevau.com - Cenafil - Orlando Florida
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Author Not Confirmed
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Oevau.com - Cenafil
oevau.com Orlando, Florida, U.S.A.
Phone:
866-4Diet04
Web:
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Oevau.com - Cenafil ripoff, scam, unethical, unprofessional Orlando Florida
Cenafil offers a free sample online. So I decided to try it, it said you would only have to pay for shipping charges and afterwards I am automatically enroled into an automatic shipping service. I NEVER received the first "free sample" and figured the order didn't go through at all, but then on my credit card statement am charged for the next 30-supply. They say it's already been shipped and I can't get a refund for it. They give me the run-around, it takes forever to reach a live person, I don't know what's more annoying, the music or the liar who says "your call will be answered shortly" or the rude customer service person. Oh, and they don't have supervisors. BullSHIT. Who doesn't have supervisors? Their service sucks, they're running a scam and I'm changing my credit card number b/c of them.
Julia
Bridgeport, Connecticut
U.S.A.
Julia
Bridgeport, Connecticut
U.S.A.
1 Updates & Rebuttals
Robert Guest
Orlando,Florida,
U.S.A.
Cenafil Consumer Response
#2REBUTTAL Owner of company
Sat, October 16, 2004
Dear Julia, Please contact our customer support team at 1-866-434-3804. Oevau Technologies Inc. has a customer support team around the clock 24/7 to assist you with any questions or concerns you may have. Oevau Technologies also has the terms and conditions of purchasing located on our website in several places: http://www.cenafil.com/weight-loss-diet-pill.html http://www.cenafil.com/buy-diet-pill.html http://www.cenafil.com/buy-weight-loss-pill.html https://www.cenafil.com/orderform1.html https://www.cenafil.com/orderform2.html In the event that you did not receive yor shipment of there is some type of discrepency please contact our customer care team. You will typically find that Mon.-Fri. during reg. business hours that there will be a wait time before reaching a staff member. If you call at night or during the weekend you will have a much better chance of connecting with a customer care rep. At Oevau Technologies it is our goal to provide you with superior customer support. We look foward to hearing from you. Best Regards, COO Oevau Technologies Inc. 320 N. Magnolia Ave. Suite A5 Orlando, Florida 32801
