- Report: #177564
Complaint Review: Office Depot - Delray Beach Florida
-
Author Confirmed
Why?
Office Depot
officedepot.com Delray Beach, 33445 Florida, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Office Depot Ripoff, Bait and Switch Delray Beach Florida
This weeks ad circular distributed by Office Depot has what I believe to be bait and switch tactics in it. The circular is good from 2/19/06 through 2/25/06. On page 2 there is an offer that seems too good to be true, The price was $499.00 after rebates of a total of $300.00 for a Toshiba notebook computer with Intel Celeron M processor 380. Model # A105-S1013....SKU 666-139.
1.60 GHZ, 1MB L2, 400MHz FSB
512 PC2-4200 DDR2 SDRAM
60GB 5400-rpm SATA hard drive
Windows XP Home Edition
DVD-ROM/CD-RW combo drive
802.11g wireless LAN;Ethernet
4 USB 2.0 1 S-video
Here is my story, I went to the local office depot at 8:00 am on 2/20/06 to wait for them to open. when they opened i was the only person there and I went straight to the computer sales person and asked him for the model described above. But as I figured they were sold out and not expected to get any more in even though they hadn't had any in stock when the sale started the day before.
I spent several hours in that store with the sales man trying to locate this model anywhere in the United States Of America and was only able to locate 2, 1 in Florida and 1 in Illinios, I live in N.Y. and the stores would not transfer it to my store. I have been back to the local store for three days straight and none of the stores in this entire east coast have gotten any in. I will keep trying until the sale end on saturday but I think we have all been scamed!!!!!
Joseph
Eastchester, New York
U.S.A.
1.60 GHZ, 1MB L2, 400MHz FSB
512 PC2-4200 DDR2 SDRAM
60GB 5400-rpm SATA hard drive
Windows XP Home Edition
DVD-ROM/CD-RW combo drive
802.11g wireless LAN;Ethernet
4 USB 2.0 1 S-video
Here is my story, I went to the local office depot at 8:00 am on 2/20/06 to wait for them to open. when they opened i was the only person there and I went straight to the computer sales person and asked him for the model described above. But as I figured they were sold out and not expected to get any more in even though they hadn't had any in stock when the sale started the day before.
I spent several hours in that store with the sales man trying to locate this model anywhere in the United States Of America and was only able to locate 2, 1 in Florida and 1 in Illinios, I live in N.Y. and the stores would not transfer it to my store. I have been back to the local store for three days straight and none of the stores in this entire east coast have gotten any in. I will keep trying until the sale end on saturday but I think we have all been scamed!!!!!
Joseph
Eastchester, New York
U.S.A.
7 Updates & Rebuttals
Joseph
Eastchester,New York,
U.S.A.
ETC...
#2Author of original report
Sun, April 01, 2007
I can't believe I failed to mention the numerous other products the sales person tried to sell me on all 3 of my trips to the store that weekend.As I stated in my original posting, I was scammed by a classic bait and switch!
Joseph
Eastchester,New York,
U.S.A.
ETC...
#3Author of original report
Sun, April 01, 2007
I can't believe I failed to mention the numerous other products the sales person tried to sell me on all 3 of my trips to the store that weekend.As I stated in my original posting, I was scammed by a classic bait and switch!
Joseph
Eastchester,New York,
U.S.A.
ETC...
#4Author of original report
Sun, April 01, 2007
I can't believe I failed to mention the numerous other products the sales person tried to sell me on all 3 of my trips to the store that weekend.As I stated in my original posting, I was scammed by a classic bait and switch!
Joseph
Eastchester,New York,
U.S.A.
ETC...
#5Author of original report
Sun, April 01, 2007
I can't believe I failed to mention the numerous other products the sales person tried to sell me on all 3 of my trips to the store that weekend.As I stated in my original posting, I was scammed by a classic bait and switch!
Rj
Mt. Prospect,Illinois,
U.S.A.
Bait and Switch Tactics
#6Consumer Comment
Fri, March 23, 2007
I've been perusing this site for years now and have seen many valid issues stated here. But one term that has been used incorrectly and consistantly by consumers is "Bait and Switch". by definition, Bait and Switch means to offer an item at a ridiculously low price to draw you in (the bait) then, once you arrive, are told the item is out of stock or a promotional offer and pressured into a similar product at a higher price or sold an item that does not match the advertised one(the switch). This scam has been used primarily within commissioned sales teams for over 100 years mostly in the automotive sales world. What is being defined as Bait and Switch by some of today's consumers is actually a breakdown in process and/or communication between the Manufacturers and the financial houses handling the rebates for them. The retailer becomes the scapegoat since they are the last link in the chain and the only interraction the consumer has. Most retailers with Managers that are conserned about delivering quality customer service and retaining thier customer base will do everything within thier power to help. Just needed to get that off my chest. R.J.
Joseph
Eastchester,New York,
U.S.A.
BAD LUCK..... I don't think so!!!!!!
#7Author of original report
Sun, March 12, 2006
Jered: The fine print for this supposed deal read as follows. In store sales only, minimum 5 per location, no rain checks. You said your store had a few for the last several weeks, a few is not 5!!!!! As I stated before this ad was most likely a BAIT & SWITCH SCAM!!!!!!
Jered
Lafayette,Louisiana,
U.S.A.
You were lied to
#8UPDATE Employee
Sat, March 11, 2006
Actually, I work in a store in Louisiana and I currently have two of this notebook in stock. I have had these on hand for the last several weeks. The salesperson may have done what they could to find you a computer in that region or district, but the shortage of that particular item was not companywide. Because of inevitable unpredictability in the retail supply chain, certain regions of the country can sometimes not receive their shipments of the newest featured items in ad circulars. This is stated in every circular clearly: "may be subject to limited availability in some areas." You may feel cheated, but it's only from where you're standing. Call it luck and move on.
