- Report: #1183072
Complaint Review: Omnisure Group LLC - Chicago Illinois
Reported By:
Wilson, J -
Fayetteville, North Carolina,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Omnisure Group LLC
440 North Wells Street, Suite 410 Chicago, 60654 Illinois, USA
Phone:
888-999-1988
Web:
www.omnisuregroup.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Omnisure Group, LLC Beware of this company Chicago Illinois
This company called me about my 2012 Camaro and had all of the information on my vehicle as well making me think it was from the dealership I bought the car from. They talked about the importance of extended warranties and how my warranty had run out. They offered me a plan and when I thought it was too high they skimmed down the price and broke up my payments. They took my credit card information over the phone and took out the first pauyment immediately. After doing a little homework I found out that they were not from the dealership and I decided I wanted to cancel. When I called about canceling the policy I was given different numbers and when I would get through I would be put on hold and eventually the call would drop. Once I did get a representative I was told that they could not cancel over the phone I would have to send a letter in writing with my signature. I argued that they took my information over the phone and took out my first payment so why did I have to go through all of this to cancel. They informed me that the policy was in the handbook they sent me however, I never received a handbook. Also, with the letter they wanted it certified with a letter stating the odometer reading. I thought this was ridiculous and I argued about it. I called again and another representative said all was needed was a letter with my signature. They will not take a fax of email, it must be a letter.
Please do not fall victim to this company, I believe they get many cancellations but they already receive payments prior t the cancelation so they are still making money. As a soldier in the US Army I am sick and tired of all the scams out there.
