- Report: #228677
Complaint Review: On Rebate Tiger Direct - Miami Florida
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Author Confirmed
Why?
On Rebate Tiger Direct
PO Box 440588 Miami, 33144 Florida, U.S.A.
Phone:
888-222-9300
Web:
N/A
Categories:
Business Rating:
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Tiger Direct, On RebateOn Rebate, Tiger Direct On Rebate ripoff they claim they did not recieve my rebate. Miami Florida
I filed a rebate on Oct 7 2006 I did not recieve my rebate nor did I recieve a email saying they did not recieve the rebate information.
Sent them a Email on about 12/2/2006 not documented I did not save the email I sent them, No reply from them, on 12/24/2006 I sent 2 emails documented and saved, I also tried to call several times only to be left sitting on hold for 20 or 25 minuts.
Talked to someone 01/04/2007 they say that the rebate was never recieved and the woman was rude and told me it was to late anyway and I would not get my rebate because the time ran out.
"If you do not like your job then quit"
When I checked the status of the rebate on there site there was a check mark next to payment sent, Now it has an X next to it.
The payment was supposed to be made via paypal.
I have called TigerDirect, I even Called Intel to let them know of the problems with Tiger/OnRebate but no one cares, they will continue to screw people out of there money and I hope that someone does file a class action lawsuite.
Lesson learned from this. Document everything and send It Return reciept because if you don't they will screw you.
I think they sort out the ones that are not return reciept and claim they did not get them "more money for them".
I will make one more small purchase with a rebate on it so I can see if I get ripped off again.
If I do I will no longer do business with tigerdirect nor will I purchase anything with OnRebate associated with it
Jeffery
plymouth, Connecticut
U.S.A.
Sent them a Email on about 12/2/2006 not documented I did not save the email I sent them, No reply from them, on 12/24/2006 I sent 2 emails documented and saved, I also tried to call several times only to be left sitting on hold for 20 or 25 minuts.
Talked to someone 01/04/2007 they say that the rebate was never recieved and the woman was rude and told me it was to late anyway and I would not get my rebate because the time ran out.
"If you do not like your job then quit"
When I checked the status of the rebate on there site there was a check mark next to payment sent, Now it has an X next to it.
The payment was supposed to be made via paypal.
I have called TigerDirect, I even Called Intel to let them know of the problems with Tiger/OnRebate but no one cares, they will continue to screw people out of there money and I hope that someone does file a class action lawsuite.
Lesson learned from this. Document everything and send It Return reciept because if you don't they will screw you.
I think they sort out the ones that are not return reciept and claim they did not get them "more money for them".
I will make one more small purchase with a rebate on it so I can see if I get ripped off again.
If I do I will no longer do business with tigerdirect nor will I purchase anything with OnRebate associated with it
Jeffery
plymouth, Connecticut
U.S.A.
1 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#2UPDATE Employee
Wed, June 20, 2007
Dear Customer: We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at [email protected] with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to achieving a resolution for you as promptly as possible. Sincerely, Alex Tiger Direct Customer Service/Web Response
