- Report: #1312177
Complaint Review: One Bill - Nationwide
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Author Confirmed
Why?
One Bill
Nationwide, USA
Phone:
1-877-731-0591
Web:
http://fios.verizon.com/contact-us.html
Categories:
Business Rating:
(0)
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One Bill One Bill VerizonOne Bill Frontier Failed to disperse funds properly and they lost my money Nation Wide Nationwide
In March I paid a Verizon One Bill payment electronically. They failed to disperse the money correctly and pay my cell phone bill then Verizon billed me again for the same bill. When I examine my account through Frontier it shows the payment for cell and cable made correctly but ONE BILL verizon wireless did not get the money (297.85) or lost it. I have called muliple times but both companies who can see the payment was made can not figure out where the missing $297.87 went.
Since Frontier took over the bill for cable April1st they do not see the extra money going to them where there should be a credit balance. Verizon Fios will not talk to California customers any more so I can not track down where my money went.
