- Report: #552460
Complaint Review: One Box Inc - Hollywood California
Reported By:
Rob san diego -
San Diego, California, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
One Box Inc
6922 Hollywood Blvd Hollywood, 90028 California, United States of America
Phone:
Web:
www.onebox.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
One Box Inc Refusing to cancel account Hollywood, California
Ive had several bad experiences with J2 company customer services, all based in india. When I call one agent says I dont' have something correct so we can't continue, I call back and the agent says something else isn't correct but what was incorrect before is correct and when I called again, everything that was incorrect was correct but then something else would stop them from canceling my account.
Finally after reaching an agent not "in on it" I verified all my information (supposedly incorrect by previous agents, I mean they even said my name wasn't on the account after they called me by my last name!) and CANCELLED my account!
They just out right lied about verification information, where Ive lived for over 10 years was not the address they had, it was one dishonest move after another. All because they want to keep you from canceling your account.
Very unAmerican company.
Finally after reaching an agent not "in on it" I verified all my information (supposedly incorrect by previous agents, I mean they even said my name wasn't on the account after they called me by my last name!) and CANCELLED my account!
They just out right lied about verification information, where Ive lived for over 10 years was not the address they had, it was one dishonest move after another. All because they want to keep you from canceling your account.
Very unAmerican company.
