- Report: #957254
Complaint Review: One kings lane - Internet Internet
Reported By:
Ebca -
Montecito, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
One kings lane
Internet, Internet, United States of America
Phone:
8557467655
Web:
Onekingslane.com
Categories:
Business Rating:
(0)
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One kings lane Will Hold your funds on orders they never intend on delivering to you! Beware Internet
I have been disappointed with this company before for failure to properly package fragile items, such as marble platters, which were delivered shattered. However that was nothing when I spent nearly $700 on two items which I had been waiting for, after delays I contacted onekingslane.com Keep in mind I was charged the nearly $700 on my American Express which I had to pay the month before, after contacting one kings lane I received an email back that my products no longer were available to me. That's it. I could have a small credit and that my account had not been charged, this was NOT true! My AMEX had been charged and paid and if I had not gone asking where my products were no one was about to contact me, they even thanked me on this point.....very very poor business...take my money and run! I suppose my credit card will eventually be refunded because I will contact American Express but onekingslane.com never intended to deliver my products!
1 Updates & Rebuttals
One Kings Lane
San Francisco,California,
United States of America
One Kings Lane
#2UPDATE Employee
Wed, October 24, 2012
Hello,
We are very sorry you have incurred issues with your orders. One Kings Lane takes customer support and quality assurance very
seriously. Your experience is important to us and wed like to make sure the problems have been appropriately resolved. Should you have any additional questions, concerns or inquiries at this time please do not hesitate to reach out for personal assistance to [email protected].
