- Report: #159499
Complaint Review: OnRebate.com - Tigerdirect - MIAMI Florida
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Author Confirmed
Why?
OnRebate.com - Tigerdirect
P.O. Box 3028 MIAMI, 33144 Florida, U.S.A.
Phone:
888-222-9300
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
OnRebate.com - Tigerdirect Rebate Ripoff - These routinely deny rebates for frivolous reasons Miami Florida
I had two rebates. One for $40 and one for $30.
I followed all instructions to the letter. I even peeled off the serial number sticker from my memory chip, even when it said "Warranty void if removed", because I wanted to be sure to follow all instructions.
Now this step by itself is grossly unfair, why should I have to void the warranty to claim my rebate ?
Then I print out the specific label that they want stuck to the front of the envelope. I notice that for both rebates, the label is identical. So I gather the paperwork for each rebate, staple them, and put into same envelope and mail off.
I get an email back saying that they denied rebate because there were two in the same envelope. What a load of crap. There is no possible way that 2 rebates in 1 envelope will cause them any inconvenience when processing them. This is a frivolous rule that they use so that they can steal your money.
They refused to discuss my claim and simply threw out my complaints.
They made a big mistake here, I am one crazy m%$##$%# and I will not let them win this one. Even if I have to spend a thousand dollars to harrass them into honoring their obligations, they will pay me my $30.
Steer clear of these scumbags, and their partner in crime, Tigerdirect.
ONE PISSED OFF CUSTOMER WHO WILL NEVER COME BACK.
Chris
VANCOUVER, British Columbia
Canada
I followed all instructions to the letter. I even peeled off the serial number sticker from my memory chip, even when it said "Warranty void if removed", because I wanted to be sure to follow all instructions.
Now this step by itself is grossly unfair, why should I have to void the warranty to claim my rebate ?
Then I print out the specific label that they want stuck to the front of the envelope. I notice that for both rebates, the label is identical. So I gather the paperwork for each rebate, staple them, and put into same envelope and mail off.
I get an email back saying that they denied rebate because there were two in the same envelope. What a load of crap. There is no possible way that 2 rebates in 1 envelope will cause them any inconvenience when processing them. This is a frivolous rule that they use so that they can steal your money.
They refused to discuss my claim and simply threw out my complaints.
They made a big mistake here, I am one crazy m%$##$%# and I will not let them win this one. Even if I have to spend a thousand dollars to harrass them into honoring their obligations, they will pay me my $30.
Steer clear of these scumbags, and their partner in crime, Tigerdirect.
ONE PISSED OFF CUSTOMER WHO WILL NEVER COME BACK.
Chris
VANCOUVER, British Columbia
Canada
2 Updates & Rebuttals
Chris
VANCOUVER,British Columbia,
Canada
OnRebate has pulled through. Thankyou.
#2Author of original report
Thu, October 06, 2005
Since posting on RipOffReport, OnRebate has had a change of heart and agree to honor its obligations. Thankyou OnRebate [Nadina], I appreciate the effort made to make things right. I retract all the nasty things I said. And thankyou RipOffReport. I have no doubt that airing my complaint publicly in this forum was a key instrument in getting satisfaction.
Nadina
Hialeah,Florida,
U.S.A.
Rebate Issue
#3REBUTTAL Owner of company
Wed, October 05, 2005
Dear Chris- We will gladly assist with your rebate issue. Please contact us at 1-888-222-9300 or email [email protected] so that we may locate your rebate registration in our database and work together towards a satisfactory solution.
