- Report: #240640
Complaint Review: Onrebate.com - Miami Florida
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Author Confirmed
Why?
Onrebate.com
PO Box 440588 Miami, 33144 Florida, U.S.A.
Phone:
888-222-9300
Web:
N/A
Categories:
Business Rating:
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Onrebate.com Onrebate.com won't send me my rebate Ripoff Miami Florida
(Product Name: Rebate Claim for Ultra V-Series 500 Watt Power Supply)
Submitted a rebate form, UPC symbol, and orginal receipt on 11/16/06. I never received the rebate, and checked status through their website 1/31/07. There was no record of my transaction. Finally on 2/8/2007 I called and I was told it was rejected because I sent the original receipt not a copy. And because it was past 30 days since the rejection date, I could not receive my rebate. My main complaint is I wasn't notified of the rejection until I inquired about my rebate myself (and via telephone). I never received a tracking # as the employee I spoke with mentioned. Standard wait time is 8 - 10 weeks to receive a rebate check, so by the time I realized their was a problem it was already past the 30 days alloted to fix the submission.
Sent my complaint to BBB, and the only reply was to call (888)222-9300 which allows you only menus to hear recorded information. I could not communicate with a real person.
DON'T PURCHASE ITEMS WITH REBATES DEALING WITH ONREBATE.COM
It's your word against theirs and they have your money already.
Victor
San Diego, California
U.S.A.
Submitted a rebate form, UPC symbol, and orginal receipt on 11/16/06. I never received the rebate, and checked status through their website 1/31/07. There was no record of my transaction. Finally on 2/8/2007 I called and I was told it was rejected because I sent the original receipt not a copy. And because it was past 30 days since the rejection date, I could not receive my rebate. My main complaint is I wasn't notified of the rejection until I inquired about my rebate myself (and via telephone). I never received a tracking # as the employee I spoke with mentioned. Standard wait time is 8 - 10 weeks to receive a rebate check, so by the time I realized their was a problem it was already past the 30 days alloted to fix the submission.
Sent my complaint to BBB, and the only reply was to call (888)222-9300 which allows you only menus to hear recorded information. I could not communicate with a real person.
DON'T PURCHASE ITEMS WITH REBATES DEALING WITH ONREBATE.COM
It's your word against theirs and they have your money already.
Victor
San Diego, California
U.S.A.
