- Report: #101636
Complaint Review: Opticom - Carmel Indiana
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Opticom
Carmel, Indiana, U.S.A.
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Opticom 0 Plus Number Calling RIPOFF rates shock I never dreamed one call to a message machine would cost $17.99. Carmel Indiana
My husband and I were staying in a campground in Idaho and needed to call our sons and a friend. My cell phone worked and I tried to use our calling card. The calling card worked once, and then I was greeted by a friendly voice of an Opticom operator, who put me through to my number. I made several other calls, leaving two messages of my own, listening to one message without leaving my own message, and actually talking to a person only one time. All of the calls except the last one lasted less than a minute--time enough to leave a message. Four of the calls were $17.99 each; one call was $23.49.
They do have an option at the beginning of their message that gives rate information; never having paid any amount close to that for a long distance call, I didn't review the rates. I figured they would be higher than normal, but I never dreamed one call to a message machine would cost $17.99.
What I'm wondering is why my phone card worked the first time, and then would not work. I will check with my phone company.
It seems that Opticom could make a profit without losing future business from its customers by charging exhorbitant rates--I, for one, will never use Opticom's service again. I will also make sure to listen to the rate information before I dial. Diane
Diane
Fallon, Nevada
U.S.A.
They do have an option at the beginning of their message that gives rate information; never having paid any amount close to that for a long distance call, I didn't review the rates. I figured they would be higher than normal, but I never dreamed one call to a message machine would cost $17.99.
What I'm wondering is why my phone card worked the first time, and then would not work. I will check with my phone company.
It seems that Opticom could make a profit without losing future business from its customers by charging exhorbitant rates--I, for one, will never use Opticom's service again. I will also make sure to listen to the rate information before I dial. Diane
Diane
Fallon, Nevada
U.S.A.
4 Updates & Rebuttals
Diane
Fallon,Nevada,
U.S.A.
error and more information
#2Author of original report
Sun, August 01, 2004
I made a mistake--my cell phone DID NOT WORK, which is why I was using the pay phone. I will check with my phone company tomorrow and see why one call went through and the others didn't--why did Opticom take over? OPTICOM INFORMATION Address: 801 Congressional Blvd. Carmel, Indiana 1-888-507-0734 (According to another disgruntled customer's letter on "Bogus Business")
Diane
Fallon,Nevada,
U.S.A.
error and more information
#3Author of original report
Sun, August 01, 2004
I made a mistake--my cell phone DID NOT WORK, which is why I was using the pay phone. I will check with my phone company tomorrow and see why one call went through and the others didn't--why did Opticom take over? OPTICOM INFORMATION Address: 801 Congressional Blvd. Carmel, Indiana 1-888-507-0734 (According to another disgruntled customer's letter on "Bogus Business")
Diane
Fallon,Nevada,
U.S.A.
error and more information
#4Author of original report
Sun, August 01, 2004
I made a mistake--my cell phone DID NOT WORK, which is why I was using the pay phone. I will check with my phone company tomorrow and see why one call went through and the others didn't--why did Opticom take over? OPTICOM INFORMATION Address: 801 Congressional Blvd. Carmel, Indiana 1-888-507-0734 (According to another disgruntled customer's letter on "Bogus Business")
Diane
Fallon,Nevada,
U.S.A.
error and more information
#5Author of original report
Sun, August 01, 2004
I made a mistake--my cell phone DID NOT WORK, which is why I was using the pay phone. I will check with my phone company tomorrow and see why one call went through and the others didn't--why did Opticom take over? OPTICOM INFORMATION Address: 801 Congressional Blvd. Carmel, Indiana 1-888-507-0734 (According to another disgruntled customer's letter on "Bogus Business")
