I booked flights for 4 family members to NY and back about one month before the trip. Two days before leaving, I called the airlines to confirm the seating. I was told that the seats i selected were not accepted and I had to pay an additional $400 to get seats. Needless to say, I had no idea that Orbitz was a scam. Do yourself a huge favor and do not book through these crooks. Orbitz is an absolute scam, nothing short of this.
Custrelsgal
Chicago,#2UPDATE Employee
Mon, June 30, 2014
Hi,
My name is Lynn, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at [email protected] and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Lynn
Orbitz Customer Relations