- Report: #734007
Complaint Review: orchard bank credit card - salinas California
Reported By:
medic1022 -
brooklyn, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
orchard bank credit card
p.o. box 80084 salinas, 93912 California, United States of America
Phone:
5032934037
Web:
www.orchardbank.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
orchard bank credit card ripoff salinas, California
I initially had to call because I had not received my card in the 14 day time frame. I received my card on April 17 or 18 but wasn't made aware that my billing cycle started on the 19th of the month. I tried to make a payment online because I had a returned payment on May 7. I log in and they closed my account. When I called the customer service line, I was told that I was 2 months behind in payments. When I made them aware of the fact that I didn't receive the card until one or two days before they stated the billing cycle ended, they said they counted the day that they issued me the card. I then told the representative that I had to call on March 29th because I hadn't received the card and how could I be charged with non-payment if I didn't receive the card until one or two days before the billing cycle and didn't have a payment address or acess to online account management. she said there was nothing that could be done. I told her I was filing a complaint with the better business bureau in California and New York and that I would recommend no one do business with them.
